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Edcel Lanto, Customer Experience Junior

Edcel Lanto

Customer Experience Junior·CRIF PHILIPPINES INC

United Arab Emirates

Bachelor's degree, Information Technology

Work experience

Total years of experience: 3 years, 7 months

Customer Experience Junior

January 2025 - February 2026

CRIF PHILIPPINES INC

Taguig, Philippines •Hybrid

January 2025 - February 2026

Ticketing inquiries upon client request.
filing of local and regional clients
documentsattained from Securities and
Exchange Commission (SEC).
uploadingof documents in the companys
local server/ database. documentsfrom into
System)portal
Assisting clients concernsregarding
document requeststhrough email and
inbound/ outboundcalls
Company industry:
Business Consultancy Services
Job role:
Consulting

Operation Support Junior

August 2022 - February 2026

CRIF PHILIPPINES INC

Taguig, Philippines •Hybrid

August 2022 - February 2026

Program.
Requesting Data Supportteam to process the
AR submitted by successful participants
Company industry:
Business Consultancy Services

Education

De La Salle Lipa City

August 2022

August 2022

Bachelor's degree, Information Technology

Philippines

Skills

INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
FLEXIBLE TYPE
Intermediate
FLEXIBLE TYPE
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT WINDOWS
Intermediate
MICROSOFT WINDOWS
Intermediate
NETWORK MANAGEMENT
Intermediate
NETWORK MANAGEMENT
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
SYSTEM ADMINISTRATION
Intermediate
SYSTEM ADMINISTRATION
Intermediate
VERBAL COMMUNICATION SKILLS
Intermediate
VERBAL COMMUNICATION SKILLS
Intermediate

Training and Certifications

Certifications
Certificate of Information Technology
IT Security Assurance