Credit Controller
DHL Express
Total years of experience :22 years, 6 Months
• Manages over 200 Global and National customers and Intercompany accounts, makes sure they adhere to the target Day Sales Outstanding.
• Meets with the top customers during the first week of the fiscal month to make sure payments come towards the month end closing of financial books.
• Aligns payment processes and analyzes payment behavior of the customers to make sure the money will come in towards the closing of books.
• Ensures proper actions are done for offenders or non-paying clients.
• Reconciles invoices and promptly providing clients accurate bills and invoices.
• Coordinates with logistics operations to make sure deliveries are done to ensure clients pay on time.
• Assist in Letter of Credit Preparation & Follow up
• Knowledge in Blue Chip Business Solutions System
• In-Charge with Accounts Receivables and Assist the Accounts Payable Department when required
• Provides senior level secretarial, clerical and admin support to superiors
• Manages business correspondence, contracts and proposals and promptly screen and distribute incoming email and fax, responding where appropriate
• Prepares invoices, delivery receipts and other
• Prepare and verify debtor’s statement of accounts and send the file to client after approval
• Prepare analysis of net debtor’s balance. Reconcile job wise invoicing of each job to match with the order value
• Develops and maintains a well organized filing system that permits easy reference and rapid retrieval of information
• Prepare bank guarantee application
• Performs additional functions as directed or assumed on personal initiative
Responsible for the senior level administrative and clerical support to the Senior Operations Manager and other superiors
Schedules corporate meetings and company events
Coordinates appointment diaries of the Senior Operations Manager and Senior Staff
Arrange travel, visas, hotel, and car reservations and prepare itinerary, both corporate and personal for the Managing Director and Executives
Trained in answering busy switchboards
Prepares business correspondences
Responsible for the filing system and records of the company
Prepares the minutes of the meetings
In-charge of migration requirements and follow ups
Liaise with the different departments to ensure smooth operation
In-charge of the marketing and promotion through media
Organizes and conceptualizes events
Prepares proposal for the clients
Invites different companies to tie-up with the event
Handles the advertisement and promotion of the event
Coordinates with the media to promote the event
Over-all management of the organized event
Handles the Accounts Receivables of Daniel Measurement and Control, a division of Emerson Process Management by providing pre and post collection services through outbound calls and email correspondences to their customers in Asia, North and South America
Handles Letter of Credit Follow Up
Knowledge in JD Edwards and Oracle System
Answers and resolves customer dispute on pricing, shipment and machine damages by coordinating with various support group within the organization
Provides customers with additional documents needed to process payment e.g. invoice copy, purchase order, proof of delivery
Process credit and cash application
Maintains and administers customer’s account database through the system tool
Individual transaction management based on client agreement
Trains new collectors
Handles past due credit cardholders through collection call-outs
Facilitates payment arrangement requests of delinquent cardholders
Ensures that complex billing problems are properly resolved
Proposes new strategies on how to improve the collection of payments from delinquent cardholders
Handles queries, complaints and other concerns of the cardholders in a satisfactory manner
Ensures that weekly and monthly targets set by the company to meet the delinquency standard are achieved
Consistent Academic Scholar