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تم إلغاء حظر المستخدم بنجاح
إدغار ميركادو, General Manager

إدغار ميركادو

General Manager·Global Leisure and Entertainment,

الإمارات العربية المتحدة

دبلوم, Project Management

الخبرة العملية

مجموع سنوات الخبرة: 28 سنوات, 2 أشهر

General Manager

يناير 2025 - حتى الآن

Global Leisure and Entertainment,

دبي، الإمارات العربية المتحدة

يناير 2025 - حتى الآن

• Overseeing the company's day-to-day operations, including managing budgets and resources supervising heads of departments of HR, Finance, Marketing, Sales, Consultancy, Project Management and Design
• Supervision on feasibility studies, financial projections and market research for project proposals
• Coordination of Project Management in development and construction phase
• Strategic planning for partnerships and new businesses
• Organizational development and organizational efficiency
مجال الشركة:
الترفيه

General Manager - Experience and Development

ديسمبر 2023 - ديسمبر 2024

Abdullah Al Othaim Leisure Co.,

الرياض، المملكة العربية السعودية

ديسمبر 2023 - ديسمبر 2024

• Project management, construction and development of new concepts, experience and best practices
• Sourcing IP's and new international brands and relations with suppliers
• Feasibility studies, financial projections and new business cases
• Coordination for operations training in construction phase (Pre and Post Opening)
• Enhancement of current operations in facilities throughout GCC countries
• Corporate planning and development, new strategies and partnerships
مجال الشركة:
الترفيه

Senior Project Manager (Development and Operations)

نوفمبر 2021 - نوفمبر 2023

KCC Design Entertainment,

Wielsbeke، بلجيكا

نوفمبر 2021 - نوفمبر 2023

• Project management and coordination with clients and stakeholders, and advisory on realization and
development of projects in Europe and the Middle East
• Feasibility studies, financial planning, business plan, budgets and revenue streams
• Procurement and liaison with suppliers for development and construction works
• Operations know-how advisory (SOP's, Manuals, Guidelines and Training)
مجال الشركة:
الترفيه

General Manager

سبتمبر 2019 - مارس 2020

Fantasy Island

كولومبوا 1، سريلانكا

سبتمبر 2019 - مارس 2020

• Project management and implementation of concept design and Master Plan
• Financial scope, business plan and revenue streams
• Direction and coordination with international and local suppliers, quotations and delivery times
• Design of themed areas and coordination with technical teams for related matters
• Human resources planning; training and development programs
• Setting up the Operations Program (SOP´s) including visitors’ engagement and guest experience
• Alliances with sponsors, F&B partners and design of a loyalty program
• Development of the integrated ticketing system and Webpage with IT team
مجال الشركة:
الترفيه

Project Manager

يناير 2018 - أغسطس 2019

Play Mart International,

Sofia، بلغاريا

يناير 2018 - أغسطس 2019

In charge of the development and operations of trampoline parks and playgrounds in Europe: Netherlands, France, Belgium, Sweden, Switzerland and Austria
• Project management, relation with clients and stakeholders
• Optimization of factory process
• Development of project schedules and delivery timelines
• Coordination with suppliers for installation and construction works
• Operations supervision, know-how and staff training
• Oversee European standards and regulations, implementation of best practices
مجال الشركة:
الترفيه

Director of Special Projects

يناير 2016 - يناير 2018

Maxmakers,

Zurich، سويسرا

يناير 2016 - يناير 2018

Responsible for leading special projects in the Middle East, South East Asia and Russia
• Creation and development of Entertainment and Edutainment concepts, theme parks and water parks
• Financial planning: development of feasibility studies, business plan and business strategies
• Project management, budgeting, F&B operations, partner alliances and investment
• Operations Programs including financial scope, HR and staff guidelines (SOPs), training and development
مجال الشركة:
التسويق
الدور الوظيفي:
الإدارة

Director of Global Franchise Operations

أبريل 2013 - يناير 2016

Minopolis,

Vienna، النمسا

أبريل 2013 - يناير 2016

Directed operations and startup in Europe and in Middle East
• Direction and supervision of Franchise Operations Program
• Operations supervision, assessments and implementation of best practices
• Operations Staff Training, SOPs and HR Manuals
• F&B operations including restaurants, coffee shops and other point of sales
• Business strategies and budget performance to improve profitability
• Regional expansion: Business plans and feasibility studies
• Project management and supervision of Architectural Design and Construction Development
• Business alliances with partners in the UAE, Saudi Arabia, Turkey, Germany, Belgium, Russia and Kazakhstan
مجال الشركة:
الترفيه

General Manager

نوفمبر 2011 - مارس 2013

Kidz Holding and KidzMondo,

بيروت، لبنان

نوفمبر 2011 - مارس 2013

• Setting up of the Holding and Operating Companies
• Overseeing Feasibility Study and Business Plan
• Project management, budgeting and business analysis
• Supervision of Architectural Design and Construction Development
• Development of Standard Operation Procedures (SOPs) for park operations coffee outlets and restaurants
• Development of Integrated Software
• Operations supervision, assessments and implementation of best practices
• Training (all positions) Pre and Post-Opening supervision
• Direction and supervision of Franchise Program
مجال الشركة:
الترفيه

Director

يناير 2009 - أكتوبر 2011

KidZania,

Mexico City، المكسيك

يناير 2009 - أكتوبر 2011

• Direction and coordination with franchisees during the Development Program
• Implementation and project management, coordination for design and construction works
• Implementation of business strategies for operations enhancement in general including warehouse
and restaurants and point of sales
• Advisor for business experience, corporate development, best practices and financials and royalties
• Business supervision and assessments to ensure high standards of quality service
• Training for franchisee content, Concept and Business model (know-how) and KITE Program
• Projects in Dubai, Cairo, Jeddah, Kuwait City, Istanbul and Moscow
مجال الشركة:
الترفيه

Project Manager

أبريل 2003 - يناير 2009

International Consulting,

Mexico City، المكسيك

أبريل 2003 - يناير 2009

Projects in hospitality, tourism, real estate, automotive, telecommunications and F&B
• Generated over 10 projects in a 5-year period through direction of strategic planning, implementation and management of each project
مجال الشركة:
خدمات الاستشارات التجارية

Consul of Economic Affairs

فبراير 2000 - مارس 2003

Consulate General of Mexico

Chicago Loop، الولايات المتحدة

فبراير 2000 - مارس 2003

In charge of the economic and commercial relations of Mexico with the Mid-West of United States
مجال الشركة:
الإدارة العامة

Deputy Director

سبتمبر 1996 - يناير 2000

Ministry of Foreign Relations

Mexico City، المكسيك

سبتمبر 1996 - يناير 2000

Economic outlook and financial projections of Mexico in United States
مجال الشركة:
الترجمة ومعالجة النصوص

التعليم

Alison

يونيو 2016

يونيو 2016

دبلوم، Project Management

سويسرا

Universitat Autonoma de Barcelona

يونيو 1996

يونيو 1996

ماجستير، Political Science and International Relations

أسبانيا

Master's degree, Political Science and International Relations at Universitat Autonoma de Barcelona Barcelona Spain Completion Date: September 1996
عرض المرفق

Universidad Iberoamiericana

مايو 1994

مايو 1994

بكالوريوس، Political Science and Administration

المكسيك

Bachelor's degree, Political Science and Administration at Universidad Iberoamiericana Mexico City Mexico Completion Date: May 1994
عرض المرفق

Skills

Strategic Planning
Expert
Strategic Planning
Expert
Project Management
Expert
Project Management
Expert
Global Business Development
Expert
Global Business Development
Expert
International Business Experience
Expert
International Business Experience
Expert
International Business
Expert
International Business
Expert
Operations
Expert
Operations
Expert
Business to Business
Expert
Business to Business
Expert
Corporate Development
Expert
Corporate Development
Expert
Detail Oriented
Expert
Detail Oriented
Expert
Results Focused
Expert
Results Focused
Expert
Problem Solving
Expert
Problem Solving
Expert
International Business Relations
Expert
International Business Relations
Expert
Project Management
Expert
Project Management
Expert
Strategic Planning
Expert
Strategic Planning
Expert
Project Development
Expert
Project Development
Expert
Global Business Development
Expert
Global Business Development
Expert
International Business Experience
Expert
International Business Experience
Expert
International Business
Expert
International Business
Expert

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اللغات

الانجليزية
متمرّس
الاسبانية
متمرّس

العضويات

US Mexico Chamber of Commerce in Chicago

Honorary Member

March 2000

التدريب و الشهادات

الشهادات
Certificate in International Economy and Trade
Certificate in Business and Trade Negotiations
Certificate in Negotiations and Contracts
Certified Attractions Executive (ICAE)
Certificate Relations between Europe and North America, International Centre for European Formation
Aug 1998
Certificate United Nations Conference on Trade and Development
Jan 1993
Certificate Contracting and Consulting, Vancouver SCC
Feb 2008
Certificate Promotion and Trade Negotiations as Foreign Policy Tools, Ministry of Foreign Relations
May 2000
Certificate Permanent Course of United Nations, Olof Palme Foundation
Mar 1998
Certificate international Law, International Court of Justice, UN
Aug 1996
Certificate International Economy and Trade, Georgetown University
Feb 1999