Sales Assistant
CARTER’S
Total years of experience :13 years, 5 Months
and Responsibilities
•Greeting customers who enter the shop
•Provide excellent customer service assistance to customers
•Seek new opportunity to create additional sale and reduce stock loss
•Calculating daily sales performance and keeping the records for future use
•Cashiering: opening and closing of the cash till, managing the till float, execute a transaction by credit card or cash
•Assist customers in their purchase decisions by helping them select relevant and appropriate products to increase sales
•Monitoring replenishment process to maintain visual standards within the store
•Ensure company policy and procedures are followed and implemented
•Resolve customer complaint by investigating the problem and coming up with the best solution to satisfy the complainant
Greeting and welcoming customers.
•Dealing with all customer complaints in a professional and courteous manner.
•Provide excellent customer service
•Highlighting special offers and promotions to customers
•Assist in monthly inventory as needed.
•Restock shelves and maintains merchandising and visual display standards
•Providing product advice, knowledge and guidance to customers
•Development, maintenance and retention of customer relationships
•Promoting products and services
•Maintaining superb visual standards within the store.
•Pricing the products
•Maximize sales and ensure customer focus is prioritized at all times.