Edo Armando Saputra Saputra

Successfully delivered web and mobile digital products across Asia, managing UI/UX design, solution development, roadmaps, user stories, backlogs, and rigorous testing with 1, 500+ test cases to ensure exceptional product quality and client satisfaction.
Proactively detected and fixed critical defects pre-production, preventing system failures and cutting post-release bugs by 30%.
Established and maintained QA best practices, improving overall team efficiency and reducing test case execution time by 30%.
Conducted usability and accessibility testing, ensuring compliance with WCAG 2.1 standards, leading to an enhanced user experience
Trained and mentored junior QA engineers, increasing team competency and improving overall testing effectiveness by 30%.
Developed and standardized 20+ types of software documentation, creating a consistent, scalable framework that streamlined collaboration, improved efficiency, and accelerated future development cycles.
Led and coordinated 10+ global project teams, ensuring on-time delivery and proactive risk mitigation for 6+ major technology releases per year, driving successful project outcomes and high stakeholder satisfaction.
Developed and maintained a website monitoring robot using Apple script for 50+ client’s public websites for almost 5 years, significantly enhancing evidence collection and preventing false reporting of uptime by up to 95%.
Pioneered a shared resource allocation tool, improving forecasting accuracy and increasing team utilization by 75%, leading to higher efficiency, optimized workforce management, and substantial cost savings.

Product Owner

Led and executed end-to-end testing, including functional, and UAT testing, to ensure the product met business requirements and provided a seamless user experience before deployment.
Developed product vision, roadmaps, and strategy for the web and mobile-based Rent-a-Car product, integrating it with the Fleet Management System. Achieved successful implementation within a tight timeline of 4-5 months, enabling usage across 30 branch offices and enhancing the company's B2B and B2C offerings.
Conducted in-depth assessments of more than 10 Internet payment gateways and CRM solutions, presenting comprehensive recommendations as solutions to the Board of Directors. Demonstrated expertise in identifying and implementing cutting-edge technologies to optimize product performance and enhance customer experiences.
Actively participated in technical sales activities, effectively showcasing and offering products to potential customers, including HMS and United Tractor. Collaborated closely with business owners on a weekly basis to gain valuable insights and address pain points, delivering tailored product solutions that meet customer needs and drive business growth.

Information System Development Section Head (Infrastructure)
Conducted and managed end-to-end testing, including system integration testing (SIT) and user acceptance testing (UAT), to ensure all ERP and Non-ERP modules functioned as intended, met business requirements, and complied with security and performance standards before deployment.
Led annual IT Project Prioritization, selecting and managing 10 high-impact projects based on risk, effort, and business value. Presented regular project status reports to the Head of IT, ensuring effective communication and alignment with organizational goals.
Conducted thorough requirement gathering and analysis for multiple modules of the ERP System, including Helpdesk (ITIL v3), KMS, HRIS, Finance, Procurement, Asset Management, Risk Management & Audit, Toll Monitoring Dashboard, and Non-ERP systems. Produced comprehensive technical, functional, and project documentation, streamlining development processes and enabling efficient issue resolution.
Implemented IT Service Level Agreement (SLA) across 10+ departments, establishing clear service expectations and standards based on ITIL v3 best practices. Strengthened collaboration between IT and other departments, enhancing service quality and customer satisfaction.