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إدواردو Maia, Manager

إدواردو Maia

Manager·The Fireman Group - Bond 45 Italian & Steak House NYC

الإمارات العربية المتحدة

بكالوريوس, Public Relations

الخبرة العملية

مجموع سنوات الخبرة: 22 سنوات, 11 أشهر

Manager

مايو 2014 - حتى الآن

The Fireman Group - Bond 45 Italian & Steak House NYC

الولايات المتحدة

مايو 2014 - حتى الآن

•• Managed an array of administrative tasks such as scheduling, budgeting, company payroll including managing dining rooms.
• Acted as Service Captain and established strong and healthy relationship with clients. Ensured they had memorable and pleasant experience during their stay.
• Seamlessly monitored, set-up, maintained clean environment without any compromise on the safety dining areas.
• Responsible for supervising and training dining room staff.
• Effectively coordinated with food service team and dining room staff maintenance team.
• Addressed guest complaints, requests and provided required information on food, beverage and services of the organization.
• Provided insightful assistance to the team in handling operations and handled tasks effectively even during peak hours.
• Ensured all tasks and planning are in compliance with safety and sanitation policies of food and beverage.
• Provided assistance to the team in recruiting and training all Beverage Colleagues.
• Ensure that the par stocks for all operating equipment and supplies are strictly adhered to and that the outlet is adequately equipped.
• Assigned different tasks to members of the team according to their competencies and tracked their performance levels regularly.
• Maintained financial records of the restaurant including purchases and sales records in addition to managing records of inventory control and health practices.
• Successfully handled food, utensils and bookkeeping materials. Evaluated health and safety practices against the set standards.
• Responsible for handling several activities that include sales, booking and organizing events. Made decisions and solved problems concerning menus and staff.

مجال الشركة:
المطاعم وخدمات الطعام
الدور الوظيفي:
الإدارة

General Manager

يونيو 2008 - مايو 2014

Aurora Italian Restaurant - Z. Hospitality Group

الولايات المتحدة

يونيو 2008 - مايو 2014

• Accountable for identifying and estimating quantities of foods, beverages and supplies to be procured.
• Worked extensively with the Executive Chef for obtaining great ideas on menus and supplies.
• Imparted training to the team while also managing 6 restaurants. Successfully implemented ideas or products with the Executive Chef.
• Recruited and provided training to the team on new employee orientations.
• Supervised kitchen preparation, checked the quality and size of the servings. Responsible for ensuring and maintaining uniformity of kitchen ambience.
• Established strong and long term relationships with customers, vendors and staff.
• Monitored the entire process of food preparation and cleaning processes utilized.
• Gathered required information from customers, employees and inventory records. Inspect equipment, food and beverage deliveries.
• Responsible for purchasing new equipment and scheduling maintenance of services.
• Accountable for marketing the restaurant and devised promotional programs accordingly. Administered purchases, menus, staff, and payroll. Guided, directed and trained different members of the team.
• Effectively coordinated with different members of the team including activities of staff. Communicated with customers, sales representatives and suppliers in a timely manner.

مجال الشركة:
الاستعانة بالمصادر الخارجية للمبيعات
الدور الوظيفي:
الإدارة

Assistant Manager

سبتمبر 2006 - أغسطس 2007

L'occitane Cosmetic

الولايات المتحدة

سبتمبر 2006 - أغسطس 2007

L'occitane Cosmetic, Soho, NY September 2006 - August 2007
Assistant Manager
• Recruited, hired, and trained sales associates and future management candidates
• Managed, supervised and trained staff
• Worked closely with the District Manager in managing inventory level and product mix
• Communicated company standards and expectations to sales associates
• Maintained staff accountable for providing quality customer service and achieving sales goals
• Maintained, trained and coached company visual and merchandise standards.

مجال الشركة:
الاستعانة بالمصادر الخارجية للمبيعات
الدور الوظيفي:
المحاسبة والتدقيق

Account Manager/Trainer

يناير 2006 - أغسطس 2006

Boscia Skincare USA Irvine, CA

الولايات المتحدة

يناير 2006 - أغسطس 2006

Boscia Skincare USA Irvine, CA January 2006 - August 2006
Account Manager/Trainer (Based in New York)
• Managed several Sephora and Bath Body Works stores in PA, NJ, NY and MA
• Consistently exceeded daily store sale's goals
• Reported sales recap and evaluation to the Account Executive
• Organized and supervised events at stores and trade shows
• Hired freelancers to work on different events in stores
• Performed Skincare consultations

مجال الشركة:
الاستعانة بالمصادر الخارجية للمبيعات
الدور الوظيفي:
الإدارة

Sales Person/ Assistant Manager

فبراير 2003 - ديسمبر 2005

Sephora Cosmetics USA

الولايات المتحدة

فبراير 2003 - ديسمبر 2005

Sephora Cosmetics USA, February 2003 - December 2005
Sales Person/ Assistant Manager (Based in Miami Beach and New York)
• Informed managers of daily, weekly, monthly sales results
• Promoted as an Assistant Manager in 6 months
• Supervised and trained associates to develop their client service skills and product knowledge.
• Motivated staff to meet store goals and comply with policies and procedures
• Assisted Store Manager in negotiating and executing animation's and special events as needed
• Assisted recruiting and interviewing new associates
• Organized and supervised events

مجال الشركة:
الاستعانة بالمصادر الخارجية للمبيعات
الدور الوظيفي:
الإدارة

Sales Person

أكتوبر 2002 - فبراير 2003

Banana Republic Retail Store

الولايات المتحدة

أكتوبر 2002 - فبراير 2003

Banana Republic Retail Store, Miami Beach, FL October 2002- February 2003
Sales Person
• Sold in excess of $29, 000.00 in my first month of employment
• Star Performance/Top sales in my first month of employment award
• Assisted managers with new employee training
• Provided excellent customer service as evidenced by sales figures and feedback to managers from customers

مجال الشركة:
الاستعانة بالمصادر الخارجية للمبيعات
الدور الوظيفي:
المبيعات

التعليم

Barry University Miami Shores

ديسمبر 2003

ديسمبر 2003

بكالوريوس، Public Relations

الولايات المتحدة

Bachelor of Arts & Science in Public Relations, December 2003 Barry University Miami Shores, Florida

Skills

Event Management
Expert
Event Management
Expert
Administration
Expert
Administration
Expert
Customer Service
Expert
Customer Service
Expert
Training
Expert
Training
Expert
Client Management
Expert
Client Management
Expert
BOOKKEEPING
Expert
BOOKKEEPING
Expert
BUDGETING
Expert
BUDGETING
Expert
IDEAS
Expert
IDEAS
Expert
INTERVIEWING
Expert
INTERVIEWING
Expert
INVENTORY
INVENTORY
INVENTORY RECORDS
Expert
INVENTORY RECORDS
Expert
PAYROLL
Expert
PAYROLL
Expert
SALES
SALES
SALES REPS
Expert
SALES REPS
Expert
SCHEDULING
Expert
SCHEDULING
Expert
Event Management
Expert
Event Management
Expert
Administration
Expert
Administration
Expert
Customer Service
Expert
Customer Service
Expert
Training
Expert
Training
Expert
Client Management
Expert
Client Management
Expert

اللغات

الانجليزية

متمرّس

البرتغالية

متمرّس

الاسبانية

متمرّس

الهوايات والاهتمامات

Traveling, learning new languages, dancing, reading