Edwin Hernandez, IT Supervisor

Edwin Hernandez

IT Supervisor

SAAF.com

Location
Saudi Arabia - Riyadh
Education
High school or equivalent, Computer Technology
Experience
16 years, 7 Months

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Work Experience

Total years of experience :16 years, 7 Months

IT Supervisor at SAAF.com
  • Saudi Arabia
  • My current job since September 2015

Duties and Responsibilities

•Managing Data Backup Server.
•Managing Inventory Software.
•Managing Magento Ecommerce Website Software Server.
•Managing Point of Sale Data, collecting data over remote location using VPN connectivity.
•Managing VPN and Database server.
•Managing Call Center Server.
•Managing Computer and Network Issue,
•Managing Software and Hardware Time Attendant Software.
•Managing Company Access control and CCTV camera.

Computer & Network Support at The Brain Computer Corporation
  • September 1997 to August 2005
Technical Supervisor at EmaxIt International [Al-Mantig Group
  • to

Date of Hired : October 16, 2005 1 up to Sept 2015

Duties and Responsibilities

•Manage installation of approved physical security system hardware, including, but not limited to, access control devices, intrusion detection devices, CCTV, and other components of physical security systems.
•Design of physical security system for new construction, expansion and retrofit projects.
•Preparation of security design standards, typical drawings, and technical specification documents for projects for the purposes of pricing by approved vendors. Review and provide quality assurance of vendor quotes.
•Access Control And Security System Support
•Mounting of Access Control device such us: Hand Punch 3000 for time attendant, with door access, Bios crypt device with door access, multi door access control using IDTECH software. Etc.
•Online hardware and software support for access control.
•Prepare final layout /or laser diagram for all expected project using AutoCAD Software.
•Installing and implementing of all access control software \[Ms. SQL Server 2008, Oracle 10g Enterprise database\], \[IDTech access control, biometric software, 3rd party software for IvisionMT3 Time Attendant System.
•Conducting Training for all 3rd party software for time attendant system
•Conducting Training for access control software.

Company : Technology Horizons \[for computer and electronics communications\].
Address : Madinah Road City Center Jeddah K.S.A.

Computer Service Technician at Manila Philippines
  • to

Date of Hired : May 1995 up to August 1997

Duties Responsibilities
•Diagnosing and troubleshooting hardware failures
•Installing and testing new software
•Checking new computer equipment and installing as expected
•Ensuring the anti-virus software is installed, properly configured, regularly updated and working properly on all PC and server stations
•Maintaining servers and network hardware
•Distributing files as required for staff use
•Maintaining computer peripheral equipment e.g. printers, scanners, etc.
•Maintaining wired and wireless networks, desktop and server computers
•Providing technical support for hardware and software issues in the office
•Setting up and maintaining backup system for file servers and in-office desktop computers
•Recommend, purchase, configure and install laptops, PCs, handheld devices and computer related equipment
•Evaluating and implementing new Desktop PC software for user departments
•Working with vendors and other computer support to ensure smooth running of the IT department and user computers
•Providing technical support, assistance and advice to computer users and customers.
•Analyzing problems using automated diagnostic programs and fixing recurring difficulties
•Writing training manuals and training computer users in using new computer software and hardware
•Overseeing the daily computer systems performance in the company and evaluating programs’ productivity
•Planning, coordinating and implementing network security protocols.
•Ensuring computer network efficiency at all time.

Personal Background

Address : Riyadh K.S.A.
Age : 43

Education

High school or equivalent, Computer Technology
  • at Asian College of Science and TechnologyQuezon City PhilippinesQuezon City High SchoolQuezon City PhilippinesCulao Elementary School
  • January 1987

Specialties & Skills

CALL CENTER
COMPUTER HARDWARE
DATABASE ADMINISTRATION
E-COMMERCE
INVENTORY MANAGEMENT
MANAGEMENT
MICROSOFT ACCESS
NETWORKING
PHOTOGRAPHY