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Ehab Elayan , Retail Shops Sales & Operation Manager

Ehab Elayan

Retail Shops Sales & Operation Manager·SFC

Saudi Arabia

Bachelor's degree, نظم المعلومات الحاسوبية C.I.S

Work experience

Total years of experience: 15 years, 5 months

Retail Shops Sales & Operation Manager

March 2025 - April 2026

SFC

Riyadh, Saudi Arabia

March 2025 - April 2026

Team leadership, sales target
achievement, branch performance
optimization, customer experience
improvement, stock management,
sales reporting, POS, P&L, Marketing.
Company industry:
Retail & Wholesale

Brand Manager

March 2021 - March 2025

شركة حقوق الامتياز

Tabouk, Saudi Arabia

March 2021 - March 2025

Sales analysis, managing the team, cost
control, P&L, inventory, reporting to the top
management, follow up with the marketing&
suppliers, manage POS System,
Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Restaurant Assistant Operation Manager

January 2019 - January 2020

Chili house

Amman, Jordan

January 2019 - January 2020

Im responsible on all branches, financial and
Logistics in Jordan.

I was responsible for all branches in Jordan and LEE’S Famous Restaurant in the Middle East, responsible for the employees, Cost and Accounting department for the In matters related to the purchase and control stocks in in restaurants, and I launched inventory System from our POS cash to calculate the food cost and control it, I connected all branches in one Screen in our head office in Amman by POS system, I was cost controller for our branches also, I’m perfect in analyzing and making P&L reports, Recipes manuals
Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Trainer Manager

March 2017 - February 2018

Chili House & Lee’s Fried chicken Restaurant

Amman, Jordan

March 2017 - February 2018

Chili house
Trainer, Amman
Training external branches employees (IRAN, Qatar,
Oman, UAE)

I trained all employees in Kitchen, Dine in, Managers for our international branches In
( OMAN, QATAR, UAE and IRAN)
and I opened 5 branches in the world
( 2 branches in Oman, 1 Branch in UAE, 1 Branch in IRAN, 1 Branch in Jordan ) and I was training manager at all of these branches.

I traveled to these countries and opened, trained all Employees Staff from the head office( accounting Department) to the lowest staff position.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

restaurant manager

July 2014 - February 2017

Chili House & Lees Restaurants

Amman, Jordan

July 2014 - February 2017

Chili House
Branch Manager, Amman
Responsible on all financial and logistics on Marj Alhammam Branch.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Branch Manager

January 2014 - January 2017

Chili House

Amman, Jordan

January 2014 - January 2017

Responsible on all financial and logistics on
Marj Alhammam Branch.
Company industry:
Catering, Food Service, & Restaurant

call center

February 2013 - July 2014

Chili house - Jordan

Amman, Jordan

February 2013 - July 2014

Call Center Supervisor, Amman
taking food orders and customers inquiries
Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

Hall emp. & kitchen worker

January 2010 - January 2013

Lees Fried Chicken

Amman, Jordan

January 2010 - January 2013

Managing All restaurant kitchen operations
and hall (Dine-In) operations
Company industry:
Catering, Food Service, & Restaurant

Cashier

January 2009 - January 2010

KFC-Americana Company

Amman, Jordan

January 2009 - January 2010

Company industry:
Catering, Food Service, & Restaurant

Education

جامعة الزيتونة الأردنية

January 2013

January 2013

Bachelor's degree, نظم المعلومات الحاسوبية C.I.S

Jordan

GPA (rating): Very good

GPA (rating): Very good

Alzytoonah private University

January 2013

January 2013

Bachelor's degree, Computer Information System

Jordan

Skills

Team Management
Expert
Team Management
Expert
Leadership
Expert
Leadership
Expert
Customer Service
Expert
Customer Service
Expert
Management
Expert
Management
Expert
operations
Expert
operations
Expert
Understanding the Business
Expert
Understanding the Business
Expert
Adaptability
Intermediate
Adaptability
Intermediate
Team Building
Expert
Team Building
Expert
Influencing Outcomes
Expert
Influencing Outcomes
Expert
Managing Operations
Expert
Managing Operations
Expert
Leading People
Expert
Leading People
Expert
Planning for Business
Intermediate
Planning for Business
Intermediate
Teamwork
Expert
Teamwork
Expert
Customer Focus
Expert
Customer Focus
Expert
problem solving
Intermediate
problem solving
Intermediate
people management
Expert
people management
Expert
marketing
Intermediate
marketing
Intermediate
operation
Expert
operation
Expert
accounting
Intermediate
accounting
Intermediate
restaurant marketing
Intermediate
restaurant marketing
Intermediate
staff training
Expert
staff training
Expert
planning
Expert
planning
Expert
restaurants management
Expert
restaurants management
Expert
restaurants
Expert
restaurants
Expert
Making menu
Intermediate
Making menu
Intermediate
Leadership
Expert
Leadership
Expert
Management
Expert
Management
Expert
Customer Service
Expert
Customer Service
Expert
Human Resources
Intermediate
Human Resources
Intermediate
Sales
Expert
Sales
Expert
Administration
Expert
Administration
Expert
Project Management
Intermediate
Project Management
Intermediate
Decision Making
Expert
Decision Making
Expert
Inventory Management
Expert
Inventory Management
Expert
Team Management
Expert
Team Management
Expert
Sales Growth
Expert
Sales Growth
Expert
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
COST CONTROL
Intermediate
COST CONTROL
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
MULTITASKING
Intermediate
MULTITASKING
Intermediate
OCCUPATIONAL SAFETY AND HEALTH
Intermediate
OCCUPATIONAL SAFETY AND HEALTH
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
QUALITY CONTROL
Intermediate
QUALITY CONTROL
Intermediate

Social profiles

Languages

Arabic

Native Speaker

English

Expert

Hobbies and interests

كرة القدم ، الألعاب الرياضية بشكل عام