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Ehab Ghoneimy, Regional Master Trainer

Ehab Ghoneimy

Regional Master Trainer·TTi Global / General Motors Training Academy

United Arab Emirates

Bachelor's degree, Mechanical Engineering - Automotive Major

Work experience

Total years of experience: 19 years, 7 months

Regional Master Trainer

July 2014 - Present

TTi Global / General Motors Training Academy

Dubai, United Arab Emirates

July 2014 - Present

Leading the Non-technical training team.
Curriculum development
Material development and update
Sales and Aftersales (service and parts) training delivery across Middle East.
Recruitment

Company industry:
Automotive Dealership & Distributor
Job role:
Training and Development

Dealer Development and Training Assistant Manager

October 2013 - July 2014

Nissan Motor Egypt

Cairo, Egypt

October 2013 - July 2014

Sales training, service non-technical training, CI standards, sales and service operations

Company industry:
Automotive Dealership & Distributor
Job role:
Management

Dealer Enhancement Program Specialist and HTA Sales/Service Non-technical instructor

July 2012 - September 2013

Hyundai Motor Company Africa Regional Headquarters

Cairo, Egypt

July 2012 - September 2013

Sales Training
Aftersales Non-technical training
Dealer Enhancement duties
Operation audit

Company industry:
Automotive Dealership & Distributor
Job role:
Teaching and Academics

Dealer Development Specialist

January 2008 - July 2012

Chrysler Group Egypt

Cairo, Egypt

January 2008 - July 2012

Audit Dealers' service operations.
Complaints handling and online-system creation.
Workshops analysis
Compliance of the dealers to the Corporate Identity standards.
Service Marketing activities and campaigns.
Non-technical training for service managers, service advisors and customer care employees in the dealers.
CRM
Assisting in carrying out all the National Skills Contest quarter annual stages including the huge final stage contest
Creating the service advisors exams and practical tests in the National skills contest
Accessories programs in all dealers.

Company industry:
Automotive Dealership & Distributor
Job role:
Management

Service Advisor

December 2006 - December 2007

Bavarian Auto Group - BMW Mini RollsRoyce Distributor

Cairo, Egypt

December 2006 - December 2007

Team leader for workshop
Service Advisor

Company industry:
Automotive Dealership & Distributor
Job role:
Sales

Education

Helwan University

June 2005

June 2005

Bachelor's degree, Mechanical Engineering - Automotive Major

Egypt

GPA (percentage): 75%

GPA (percentage): 75%

The English school

June 1999

June 1999

High school or equivalent, High School

Egypt

Skills

After sales

Expert

Network Development

Expert

KPI

Expert

Sales

Expert

Training

Expert

Word, Excel, Powerpoint

Expert

Customer Care

Expert

Marketing

Intermediate

Training

Expert

KPIs

Expert

Development

Expert

Management

Expert

Sales

Expert

Operations

Expert

Service

Expert

After sales

Expert

Network Development

Expert

KPI

Expert

Languages

Arabic

Expert

English

Expert