Ehab Ali

senior sales associate / fashion advisor à UAE Trading

• Émirats Arabes Unis - Dubaï
• Je travaille ici depuis octobre 2015

Tom Ford boutique

Senior Indoor Sales Executive à apparel group

• Émirats Arabes Unis - Dubaï
• octobre 2013 à octobre 2015

 Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards
 Assist customers in their purchase decisions by helping them select relevant and appropriate products, offering proper advice and suggesting gift vouchers when applicable
 Arrange and replenish on a continuous basis the shop shelves and ensure that the shop floor and shelves are kept clean and tidy at all times
 Watch for and prevent security risks and thefts and escalate occurring incidents to the hierarchy in a timely manner in order to avert loss
 Perform physical and electronic inventory of shop products on a regular basis as per Company guidelines in order to ensure accurate stock keeping
 Arrange and display received merchandise under the direction of the Merchandiser/Shop Manager; change tag prices of products during promotion periods or as needed
 Process payment transactions by collecting payment (through cash, check or electronic card), making change, and handing out receipts as per standard procedures
 Maintain knowledge of current sales, policies regarding payments and security practices, in order to ensure policies are adhered to at all times
 Open/close cash registers on a daily basis, count money, ensure cash control is maintained, perform handover when applicable and investigate/report any discrepancy
 Maintain the cleanliness and tardiness of cash drawer (and invoice folder when applicable) throughout the day
 Keep inventory of sold items; provide sales reports to Shop Manager for sales monitoring purposes and assist the latter in completing and sending the daily sales report
 Handle returns and offer pertinent alternative to returned items by offering the necessary support and promote gift cards or other support initiatives (like customer satisfaction surveys)
 Remove alarms according to company policy, place purchased items in appropriate container (bag or gift wrapping) as requested by the customer, and congratulate him/her on the purchase

Public Relations Manager à talaat mustafa group

• Egypte - Le Caire
• juin 2009 à juillet 2010