John Smith

October 2010 - March 2020
Translator and Administrator
Pan Arab Consulting Engineers (PACE) - Kuwait

Main Duties:
• Type, proofread and translate correspondence, internal memos, monthly reports and minutes of meetings. Drafted and translated over 9000 letters, internal memos, minutes of meetings and other correspondence.
• Liaise between the Accounts Department at the site and other staff at site (approximately 90 employees) with respect to payroll, car rental, stationery, end of service indemnity, etc.
• Performed some HR duties including interviewing some potential staff for administrative positions at the site
• Refer employees and explain to them the relevant Articles of the Kuwait Labor Law in particular the articles related to overtime, work during public holidays, leaves and end of service indemnity
• Distribute and interpret performance forms and answer to inquiries pertaining to performance of employee
• Evaluate the performance of administrative staff and resolve issues of conflict
• With the help and supervision of Lead Planning Engineers, monitor and assist administrative staff including the document controllers, secretaries and date entry staff
• Liaise effectively between HR Department of the Head Office and the staff at site in terms of Medical Insurance Cards (explain to them the types of coverage and answer to their inquiries) and requests for salary certificates and salary continuation certificates
• Contribute in placing the orders and purchases of stationery, fuel card, toners, etc.
• Work closely with the Project Director in all types of correspondence in particular the correspondence related to variation orders and extension of times
• Take minutes of meetings
• Maintain office files and update database
• Control incoming and outgoing correspondence electronically
• Work closely with Planning Engineer to prepare monthly reports and perform other administrative tasks as required by the Project Director

International Committee of the Red Cross - Kuwait

Main Duties:
•Collected, edited, extracted and made criteria-based selection of data base
•Prepared agendas and took minutes of meeting
•Coordinated meetings
•Answered to clients’ inquiries in person
•Translated correspondence and documents

Main Duties:
•Sorted and reviewed census 2006 forms
•Processed census 2006 forms and entered information into the established statistical system
•Reviewed scanned census forms for comparison and accuracy

information using the North American Industry Classification System (NAICS)
•Conducted telephone interviews to gather data
•Collected data using paper documents and computers
•Maintained confidentiality

T3 Estate Returns Processing, Canada Revenue Agency

Collection Call Center, Canada Revenue Agency, Ottawa, Ontario

Main Duties:
•Called CRA clients and arranged for payments of their outstanding balances owing to CRA
•Forwarded delinquent accounts to call center queue
•Reported

Main Duties:
•Edited information in the Census 2001 forms to ensure the accuracy and completeness of data
•Reviewed scanned Census 2001 forms for comparison and accuracy
•Verified addresses using different tools such as Info Direct and Geo Search