Zoé Muata

As Bid Manager in a built environment consultancy for three years, I owned the full lifecycle of competitive bids and tenders. I qualified opportunities, shaped win strategies, led multi-disciplinary teams, managed tight programmes and budgets, and delivered compliant, high-quality proposals that positioned the firm’s technical and commercial strengths. I also supported interviews, clarifications and post-bid reviews.

Working with the tendering bid team.
Managing tenders, compliances & quality control, writtings,
submissions, communications.

Creative Direction: Shaping the artistic vision, song selection,
and arrangement.
Studio Management: Overseeing recording sessions, coaching
artists, and hiring session musicians.
Technical Production:
Managing sound engineering, editing, and mixing/mastering.
Workflow Coordination: Handling budgets, schedules, and
ensuring the project meets quality standards

Studio One-Man Bands: Recording, arranging, and producing entire tracks by
playing all necessary parts;
Arranger/Composer: Leveraging a deep, holistic understanding of music theory
and harmony across different instruments to create complex compositions.

Order Management: Taking food and beverage orders accurately,
including special dietary requests, and entering them into the Point
of Sale (POS) system
Service Delivery: Delivering food and drinks from the kitchen/bar to
tables efficiently.
Table Maintenance: Clearing dirty dishes (bussing), wiping tables,
and resetting tables for new guests.
Payment Processing: Presenting checks and processing cash or
credit card payments.
Cleanliness & Safety: Following sanitation guidelines and keeping
the service station and dining area clean.

Customer Support & Resolution: Promptly answering inquiries,
troubleshooting product issues, and providing accurate solutions via
phone, live chat, or email. Communication & Documentation: Maintaining detailed records of
customer interactions, complaints, and actions taken in the company
CRM system.
Product Expertise: Developing in-depth knowledge of products or
services to provide accurate information and guide users effectively.