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محمد إبراهيم نعيم محمد elashry, مصرفى ممتاز خدمة عملاء

محمد إبراهيم نعيم محمد elashry

مصرفى ممتاز خدمة عملاء

البنك أﻻهلي المصري

Location
Egypt
Education
Bachelor's degree, accounting -english section
Experience
6 years, 9 Months

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Work Experience

Total years of experience :6 years, 9 Months

مصرفى ممتاز خدمة عملاء at البنك أﻻهلي المصري
  • Egypt
  • July 2008 to November 2014

كنت مسئول عن تقديم كافة الخدمات المصرفية والمنتجات المصرفية المتاحة بالبنك
مسئول عن تقديم كافة الخمدمات المصرفية بشكل يفوق توقعات العملاء
ومسئول عن جذب عملاء جدد والحفاظ على العملاء الحاليين للبنك
تحقيق المستهدفات المالية والغير مالية المطلوبة منى سنويا

مسئول مبيعات بطاقات ائتمان at بنك باركليز مصر
  • Egypt
  • January 2008 to April 2008

كنت مسئول عن زياده مبيعات البنك من بطاقات الائتمان
مسئول عن تحقيق المستهدف الشهرى المطلوب
اعداد تقارير الانجاز الشهريه الخاصه بي وتقديمها للمدير المباشر
بناء قاعده عملاء قوية

Education

Bachelor's degree, accounting -english section
  • at جامعة المنصورة
  • July 2007

i have graduated from mansoura university faculty of commerce -english section i have graduated with good grade and accumelated percentage of 71% my major is accounting

Bachelor's degree, accounting -english section
  • at mansoura university -egypt
  • July 2007

i have graduated from mansoura university faculty of commerce -english section graduated with good grade and accumelated percentage of 71%

Specialties & Skills

Sales
+Endorse 6
Negotiation
+Endorse 6
Listening Skills
+Endorse 6
customer service and relationship manager
+Endorse 6
Communication Skills
+Endorse 0
good persuasion ability
+Endorse 0
I CAN WORK UNDER PRESSURE
+Endorse 0
CUSTOMER ORIENTED
+Endorse 0
active in a team work as I'm a good team player
+Endorse 0
I HAVE GOOD LISTENING SKILLS
+Endorse 0
EFFECTIVE COMMUNICATION SKILLS
+Endorse 0

Languages

English
Expert
French
Beginner

Training and Certifications

Anti Money laundry training course (Training)
Training Institute:
GLOBAL ACADEMY
Date Attended:
January 2011
Duration:
16 hours
Effective communication skills" (Training)
Training Institute:
QUEST
Date Attended:
May 2009
Duration:
16 hours
Attended Customer service business simulation "workshop (Training)
Training Institute:
NATIONAL BANK OF EGYPT
Date Attended:
May 2014
Duration:
32 hours
Self leadership" training course (Training)
Training Institute:
QUEST
Date Attended:
May 2009
Duration:
16 hours
Documents and money forgery detection course (Training)
Training Institute:
GLOBAL ACADEMY
Date Attended:
January 2011
Duration:
16 hours
Customer service basics and tools (Training)
Training Institute:
QUEST
Date Attended:
November 2009
Duration:
32 hours
The courses of using Peachtree accounting software (Training)
Training Institute:
CTA
Date Attended:
August 2007
Duration:
36 hours

Hobbies

  • SWIMMING