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Elbazzouk Hiba, Customer Service & Food Service Representative

Elbazzouk Hiba

Customer Service & Food Service Representative·Caffe Restaurant RH

Morocco

High school or equivalent, lettre française

Work experience

Total years of experience: 1 years, 6 months

Customer Service & Food Service Representative

October 2025 - February 2026

Caffe Restaurant RH

Kenitra, Morocco

October 2025 - February 2026

Maintained a clean, organized, and welcoming dining area to ensure maximum customer satisfaction.
Company industry:
Catering, Food Service, & Restaurant

Automotive Wire Harness

November 2025 - January 2026

Lear corporation,

Kenitra, Morocco

November 2025 - January 2026

Followed strict industrial quality standards and safety regulations.
Company industry:
Automotive Dealership & Distributor
Job role:
Engineering

Préparatrice de câblage automobile

October 2025 - December 2025

lear corporation,

Kenitra, Morocco

October 2025 - December 2025

• Préparation et assemblage des composants électriques selon les schémas techniques. Respect des normes de qualité et des consignes de sécurité industrielles.
Company industry:
Automotive Dealership & Distributor

Service en Salle et Restauration

January 2025 - December 2025

restaurant kenitra

Kenitra, Morocco

January 2025 - December 2025

Service à table et gestion de la propreté de lespace de travail. Polyvalence entre la préparation en cuisine et le service client.
Company industry:
Catering, Food Service, & Restaurant

Service en Salle et Restauration

January 2025 - December 2025

restaurant michwat al gharb

Sidi Slimane, Morocco

January 2025 - December 2025

Service à table et gestion de la propreté de lespace de travail. Polyvalence entre la préparation en cuisine et le service client.
Company industry:
Catering, Food Service, & Restaurant

School volunteer & student support

September 2024 - June 2025

kasem Amine,

Sidi Slimane, Morocco

September 2024 - June 2025

Culture & Theater: Participated in school plays, boosting public speaking skills and stress management.
Activity Organized recreational contests and animated groups within school clubs.
Logistics & Engagement: Managed fundraising and logistical support during school events
Company industry:
Primary, Prep, & Secondary School

Expérience de bénévolat à l'école

September 2024 - May 2025

lycée Kasem amine

Sidi Slimane, Morocco

September 2024 - May 2025

Hygiène et Entretien : Participation active à lentretien et au nettoyage des salles de classe (respect des
consignes de propreté). Organisation de concours récréatifs et animation de groupes au sein des clubs
scolaires.
Company industry:
Higher Education

Loisirs

January 2025 - January 2025

kasem Amin lycée

Sidi Slimane, Morocco

January 2025 - January 2025

Collecte de fonds/dons et aide logistique lors des événements de lécole Aide aux activités scolaires et soutien aux élèves et aide dans les tâches quotidiennes
Company industry:
Higher Education

Education

Lycée Kasem Amine

July 2028

July 2028

High school or equivalent, lettre française

Morocco

l'université de ibn tofail

July 2028

July 2028

High school or equivalent, French Studies

Morocco

Ibn Tofail University

July 2028

July 2028

Bachelor's degree, French studies

Morocco

Kasem Amine High school

June 2025

June 2025

Bachelor's degree, literature

Morocco

Skills

Sales
Expert
Sales
Expert
French Speaking
Intermediate
French Speaking
Intermediate
Customer Service
Expert
Customer Service
Expert
Time Management
Expert
Time Management
Expert
Communication Skills
Expert
Communication Skills
Expert
COLLABORATION
Intermediate
COLLABORATION
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
DIGITAL COMMUNICATIONS
Intermediate
DIGITAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
ADAPTABILITY
Intermediate
ADAPTABILITY
Intermediate
COLLECTIONS
Intermediate
COLLECTIONS
Intermediate
CUSTOMER ENGAGEMENT
Intermediate
CUSTOMER ENGAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
HYGIENE
Intermediate
HYGIENE
Intermediate
SOCIAL SUPPORT
Intermediate
SOCIAL SUPPORT
Intermediate
STRESS MANAGEMENT
Intermediate
STRESS MANAGEMENT
Intermediate
TEAMWORK
Intermediate
TEAMWORK
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
CLIENT SERVICES
Intermediate
CLIENT SERVICES
Intermediate
COMPUTER LITERACY
Intermediate
COMPUTER LITERACY
Intermediate
DYNAMIC APPLICATION SECURITY TESTING DAST
Intermediate
DYNAMIC APPLICATION SECURITY TESTING DAST
Intermediate
ENTHUSIASM
Intermediate
ENTHUSIASM
Intermediate
MOTIVATIONAL SKILLS
Intermediate
MOTIVATIONAL SKILLS
Intermediate
QUICK LEARNING
Intermediate
QUICK LEARNING
Intermediate

Social profiles

Facebook
Facebook
facebook.com/profile.php?id=100083067171528

Instagram
Instagram
instagram.com/heba__elk0?igsh=MXZ2dzF2NHoxa2RiaQ==

Languages

French
Expert
English
Intermediate
Spanish
Beginner
Arabic
Beginner

Hobbies

  • exploring nature
  • gardening,
  • Photography,
  • culinary arts
  • Gastronomy
  • exploring new cultures.
  • reading,
  • Theater,
  • Jardinage
  • Nature
  • découverte de nouvelles cultures.
  • lecture
  • Théâtre,
  • arts culinaires.
  • Gastronomie et
  • Encaissement
  • Culture
  • exploring new cultures
  • Photography,
  • Camping,
  • Traveling,
  • Photography
    Mastered traditional and modern Moroccan tailoring and embroidery, with a focus on precision and high-quality craftsmanship
  • Camping / travelling / hiking
    Excellent skills in traditional and modern tailoring and sewing