Hostess
Reem Al Bawadi Restaurant and Cafe
Total years of experience :10 years, 10 Months
CASHIER
________________________________________
• Greets customers including answering phones and directing customer inquiries.
• Process bill payment by cash, credit card and online payment.
• Answers routine billing questions/issues from customers.
• Receives and processes all payments according to standard procedures.
• Assists in the opening and closing of location which includes cash handling and deposits.
• Informs customers about products available and assesses customer needs.
• Completes, processes, and maintains applicable paperwork and records.
HOSTESS AND RECEPTIONIST
________________________________________
• Greet guest in a friendly professional manner.
• Make sure all menus are wiped down, free of spots or stains, and complete.
• Make sure entry doors are clean, free of debris and inviting.
• Seat guests at the appropriate table as per the organized seating chart
• Organize and prepare reservations
• Maintains an efficient and courteous restaurant operation by greeting arriving customers.
• Answers all incoming telephone calls.
• Maintain clean and orderly checkout areas.
• Have good knowledge of all the products available in the restaurant.
• Exhibits a professional appearance and maintain a friendly, cheerful and courteous at all times.
• Perform marketing & promotional services.
• Say good-bye to all of the guest. Check to see that everything was wonderful. Invite them to come back again.