Elena Kartseva, Guest Services Executive

Elena Kartseva

Guest Services Executive

Burj Al Arab Jumeirah

Location
United Arab Emirates
Education
Diploma, Accounting & Finance
Experience
23 years, 7 Months

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Work Experience

Total years of experience :23 years, 7 Months

Guest Services Executive at Burj Al Arab Jumeirah
  • United Arab Emirates - Dubai
  • My current job since February 2017
Office Executive at Russ Media FZE - Autoradio UAE
  • United Arab Emirates - Dubai
  • January 2015 to October 2016
Front Office Supervisor at Ramada Plaza Hotel & Residences
  • United Arab Emirates - Dubai
  • July 2013 to December 2014
Guest Relation Executive at The Address Marina Hotel & Residences
  • United Arab Emirates - Dubai
  • June 2011 to March 2013
Receptionist / Guest Relation Officer at Byblos Hospitality Group, Moscow Hotel
  • United Arab Emirates - Dubai
  • April 2005 to May 2011
Accounts & Office Assistant at Info-Semantik LTD
  • Uzbekistan
  • April 2000 to March 2005

Education

Diploma, Accounting & Finance
  • at Business College #4
  • June 2000

Common Accountant Job Descriptions: •Performs accounting services to small businesses, corporations, government agencies or individuals •Prepares profit and loss statements, monthly closing and cost accounting reports •Analyzes and reviews budgets and expenditures •Compiles and analyzes financial information to prepare general ledger accounts and document monetary transactions •Creates and reviews budget, revenue, expense, payroll entries, tax returns, invoices and other accounting documents •Explains accounting policies to staff, vendors or clients •Recommends, develops and maintains financial data bases •Resolves accounting discrepancies •Interacts with internal and external auditors in completing audits Common Accountant Skills: •Knowledge of finance, accounting, budgeting and cost control principles •Strong analytical, problem solving and mathematical skills •Knowledge of spreadsheet, database, word processing and financial software •Maintain high levels of confidential information •Strong verbal and written communication skills •Thorough attention to detail

Bayt Tests

English for Business Skills Test
Score 80%

Specialties & Skills

Guest Service
Guest Satisfaction
Customer Satisfaction
Job Posting
BILLING
CASHIER
COLLECTION
POSTING
SATISFACTION
COMPUTER
PROBLEM SOLVING
COMMUNICATION
operation
outlook
microsoft powerpoint
teamwork
customer relations

Languages

English
Expert
Russian
Expert

Training and Certifications

Supervisory Time Management (Training)
Training Institute:
Jumeirah Learning & Development Training
Date Attended:
December 2018
Supervisory Effective Communication (Training)
Training Institute:
Jumeirah Learning & Development Training
Date Attended:
November 2018
# 2004510 Computer Basic (Certificate)
Date Attended:
August 2002
Valid Until:
September 2002
# 15144-1 Certificate of Secretarial Skills for Executive Secretaries (Certificate)
Date Attended:
March 2010
Valid Until:
April 2010