Social Media Specialist
Media Vision
Total des années d'expérience :11 years, 3 Mois
Responsibilities:
• Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification
• Generate, edit, publish and share daily content (original text, images, video or HTML) that builds meaningful connections and encourages community members to take action
• Set up and optimize company pages within each platform to increase the visibility of company’s social content
• Moderate all user-generated content in line with the moderation policy for each community
• Create editorial calendars and syndication schedules
• Continuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the information
• Collaborate with other departments (customer relations, sales etc) to manage reputation, identify key players and coordinate actions
Social media specialist Responsibilities:
• Translating clients’ goals and objectives into actionable and measurable digital marketing programs.
• Creating, managing and editing content in a web-based environment.
• Providing support to other production team members.
• Defining campaign goals.
• Monitoring social media channels for trends and opportunities.
• Creating an inbound and outbound digital marketing strategy.
• Driving new digital sales.
• Making recommendations to senior management.
• Building and executing social media strategy through competitive and audience research
• Setting up and optimizing company pages within each social media platform
• Creation of content which meets our customer standards
• Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification
• Generate, edit, publish and share daily content (original text, images) that builds meaningful connections and encourages community members to take action
• Set up and optimize company pages within each platform to increase the visibility of company’s social content
• Create editorial calendars and syndication schedules
• Sales Responsibilities:
Exceeding customer expectations through exceptional customer service
• Identifying customer needs and resolving customer queries.
• Basic computer skills such as Outlook, MS Office and knowledge of specialist telesales software.
• Qualifying new leads in a team environment.
• Identifying areas in the market where able to develop new business.
• Able to build a strong awareness of competitors within the market.
• Making calls to a large volume of cold, warm and hot leads on a daily basis.
• Logging all phone calls and updating customer records with comments.
• Booking appointments for sales teams and making notes of dates for follow up calls.
• Making outbound calls to prospective businesses and gathering information.
• Communicating with customers over the phone Generate, edit, publish and share daily content that builds meaningful connections and encourages community members to take action
• Managing key external and internal partnerships.
• Always looking for ways to enhance personal expertise.
• A team player and be able to work with other departments.
Generate, edit, publish and share daily content that builds meaningful connections and encourages community members to take action and linkedin
Ensure you produce a consistent brand message across all the social media channels
Ensure you produce a consistent brand message across all the social media channels
Assist with social media performance reports
Knowledgeable Sales Admin Assistant who contacts prospective customers and develops and maintains positive relationships with existing customers. Supports sales team by qualifying leads researching potential clients and scheduling appointments.
Responsibilities:
Exceeding customer expectations through exceptional customer service
• Basic computer skills such as Outlook, MS Office and knowledge of specialist telesales software.
• Able to build a strong awareness of competitors within the market.
• Making calls to a large volume of cold, warm and hot leads on a daily basis.
• Logging all phone calls and updating customer records with comments.
• Booking appointments for sales teams and making notes of dates for follow up calls.
• Making outbound calls to prospective businesses and gathering information.
• •Communicating with customers over the phone.
Responsibilities:
Handle customer inquiries, complaints, billing questions and payment extension/service requests. Calm angry callers, repair trust, locate resources for problem resolution and design best-option solutions. Interface daily with internal partners in accounting, field services, new business, operations and consumer affairs divisions.