business process analyst
snappfood
مجموع سنوات الخبرة :3 years, 3 أشهر
Design and review the processes of the team and operational procedures to ensure thay are working correctly and provide improvement suggestions.
Identify opportunities for automating work processes and enhancing team efficiency.
Cleaning, analyzing, completing, and storing data and vendors information in the fraud project, and reviewing the performance of experts.
Monitoring and controlling the accuracy of data recorded in the performance reviewing project.
Providing feedback file.
Designing and producing the required reports and various dashboards with the aim of real-time monitoring of the performance status of projects and people
Coordination with other parts of the team and other teams of the organization with the aim of advancing programs and creating better outputs for the organization
Creating and maintaining reporting tools
Increase revenue 35% in Lavan Ertebat company by implementing MS CRM also
Responsible for generating revenue through meeting the needs of both existing and
prospective customers in target industry sectors.
• Design NTTs, forms of Microsoft CRM based on nature of Lavan Ertebat’s business
• Implementation of processes in MS CRM
• Implementation and individual training
• Export data and Preparing monthly reports for sales manager w w w . i r a n t a l e n t . c o m
• Responsible for directing, managing and motivating the sales team members so that
they can together achieve the sales targets or set figures
• Provide a report to show the performance of the sales team
• Track weekly, monthly, and quarterly performance and sales metrics
• Handle customer questions, complaints, and issues
• Attend and participate in sales meetings
• Identify current and future trends that appeal to consumers
• Setting activity strategy in coordination with Customer Development, Marketing and
Supply Chain departments
• Business model & business case development.
• Assisting in the assessment of progress on goals and objectives.
• Create and manage effective communications and process to align efforts to decisions
and expected outcomes.