Business Analysis
Nozom Alkhebrat
مجموع سنوات الخبرة :14 years, 7 أشهر
Project Saudi Commission for Health Specialties:
o Requirements Gathering and Analysis of the current situation.
o Stakeholder Identification registration and Stakeholder & eService's analysis.
o Create a Setup Project (Charter/Plan).
working with (PMO) Project management office.
• Create website projects SharePoint and PHP for more than 27 Projects.
• Identify the project purpose, scope, objectives, assumptions, and target environment.
• Plan and assign tasks to all teams and make sure that the project is delivered on time.
• Prepare schedules (using Microsoft Project) and serve as the main point of contact throughout the life of
the project.
• Write Business Requirements documents BRS.
• Execute, and finalize projects, Study Change Requests, leading more than 17 Employees.
• Monitor actual Project Progress against agreed Schedules and Plans, Manage Project tasks and escalate any issues that impact the Project Performance and Timetable.
Safeer Program Supporting online products, which are used around the world by more than 34 Cultural Missions, services for more than 100000 Saudi students.
• Account Manager Cultural Missions The UK, USA Technical support (L1, L2).
• Systems Specialist Support help desk, Systems Application Reporting, and performance monitoring, team-leading more than 23 Employees.
• Support user Applications for Scholarship Program: SAAF, Workflow, Student portal, financial system.
Deployment out of Asset Management applications at multiple customer sites Najran University.
• Training Employees and Leading teamwork to deliver complete RFID solutions.
• System Integrator for RFID Technology, Warehouses, Inventory of assets using RFID handheld reader.
• SQL Server Database Administrator.
• Muqeem Web Site application plus after-sales Customer support.
• Maintenance program. Shomos Application, Customer Service Support.
o IT Help Desk Support Software Microsoft products (Installation & Configuration).
o Maintenance on sites or remotely, solving computer problems, (S/H) upgrading computers.
Bachelor Computer Science and Management Technology Graduation Project Traffic Control System Steganography tools to hide text file in an image in true color.
