technician
network security
Total years of experience :7 years, 5 Months
• Updating and monitoring IT user accounts.
•Maintaining up to date Antivirus levels on all machines company wide.
•Working on Active Directory accounts, configuration of apple products & laptops.
•Managing and monitoring of backups in multiple locations.
• •Providing maintenance support and break-fix solutions.
•Troubleshooting technical problems and implementing solutions.
•Responsible for the fast and accurate troubleshooting of reported faults
• • Providing technical support via helpdesk systems for a wide range of applications
• Being Up to Date with IT and Telecom.