IT Specialist
Mike Sport
Total des années d'expérience :12 years, 9 Mois
Responsibilities:
1. Installing and configuring computer hardware and software (Microsoft operating systems and applications)
2. Installing and activating Microsoft Office 365 for users.
3. Installing and configuring emails accounts using Microsoft Outlook application.
4. Talk staff through a series of actions, either face-to-face or over the phone, to help them resolving technical issues.
5. Troubleshooting system and network problems, diagnosing and solving hardware or software faults.
6. Follow diagrams and written instructions to repair a fault or set up a system
7. Installing CCTV and alarm systems in the branches.
8. Installing POS and its peripherals in the branches from scratch.
9. Responsible for the IT technical maintenance in all branches.
10. Working on a part of ERP system using Microsoft Dynamics NAV.
11. Handle any connection failure between all branches and the head office
12. Prepare maps and list of IT equipment for any new branch opening.
13. Implementing Antivirus for all computers and servers in the company.
1. Installing and configuring computer hardware and software (Microsoft operating systems and applications)
2. Installing and activating Microsoft Office 365 for users.
3. Installing and repairing printers and scanners.
4. Monitoring and maintaining computer systems and networks.
5. Troubleshooting system and network problems and diagnosing and solving hardware or software faults.
6. Replacing parts as required.
7. Setting up new users’ accounts, profiles and emails and dealing with password and security issues.
8. Ensuring data backup for users and servers databases on daily basis.
9. Following diagrams and written instructions to repair a fault or set up a system.
10. Offer daily operations and systems support to personnel.
1. Installing cameras and CCTV systems
2. Internet installation for clients
3. Troubleshoot computer software and hardware issues and make repairs and perform scheduled updates.
4. Inspect Cable Line to ensure that they are intact and work optimally
5. Troubleshooting and resolving technical issues
6. Desktop, Laptop and printers maintenance hardware and software
1. Program Computer system maintenance and formatting.
2. Provide daily IT assistance and troubleshooting to employees on hardware and on limited software as per IT Manager’s guidelines.
3. Implementing antivirus and scanning computers and servers.
4. Configuring and setting up all programs and software related to company assets (telephones, tablets, Smartphone, access, internet…)
5. Maintain cables and wireless network infrastructure
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Bikfaya, Lebanon