Senior PreSales Consultant
Midware Data Systems
Total years of experience :13 years, 10 Months
Designed and configured an HCI solution for one the leading Universities in the country
Designated "Technical Account Manager and Architect" on several Key Accounts
Outlined IT strategy for several key customers to guide them into digital transformation
IT Enterprise Services Delivery, supervise the delivery of the new Sharepoint, Intranet Portal and ITSM services, and migrate several services to the Cloud
Collaborate with Business stakeholders to deliver the new contact centre and IP telephony system across all premises
Consolidate the remaining on premises services in 1 DR site
Successfully delivered a projection system to accurately predict the monthly cloud services consumption
Lead the development of a corporate-wide BCP program that addresses business continuity and recovery and emergency response management
Develop and execute maintenance and testing programs for all BC plans
Optimize corporate processes with business owners to eliminate single points of failures
Successfully delivered the infrastructure of the new banking system and the integration with all the satellite applications, in addition to the new reward system, SMS system and queueing system in the Cloud
Responsible for keeping track of the bank’s consumption of Cloud services (PaaS, SaaS, IaaS, DBaaS)
Successfully planned and executed the migration of the bank’s wan infrastructure to a managed service mode, and delivered a new Wifi infrastructure across all premises
Participated in the smooth merger between the NECB and BIT
Handled the transition of many services, mainly Swift and eMail
From Initiating, planning, executing, monitoring, controlling, to closing, managing and delivering on time and within budget various quality projects for the bank's system and network infrastructure.
Gather and analyse business requirements from the bank branches, prepare project charter, send RFQ/RFP to suppliers, collect and compare offer responses and select supplier, and manage projects such as:
Disaster recovery site implementation (Data Center, network infrastructure, Workstations), SAN to SAN disaster recovery online replication, IP telephony implementation.
Relocation projects (Data Centre, Branches, Network Infrastructure).
Operating Systems upgrade, Virtualization, Exchange 2010 implementation, Servers upgrade, web content filtering.
Administer and maintain the Network and system of the bank’s head office and branches: Domain, active directory and mail server manipulation and administration, configuring Cisco switches, Routers and ASA appliances.
Supervise a team of support technicians in addition to the daily operational work on the bank’s infrastructure to ensure continuity of service.
Lead IT engineer on various projects: Network Security, backup procedures, network infrastructure for the head office
Helping and supporting businesses & partners in Arab countries and Pakistan to manage IT in all CA environments. Installation, Implementation, maintenance and support of different CA Products. Troubleshooting and debugging CA Products to provide solutions for various customer issues
IT Specialist at NDU LifeLong Learning Center,
Project planning, infrastructure and architecture planning for the LifeLong Learning Center
Planning and installing complete network infrastructure for Lifelong Learning Centre.
Installing the LifeLong Learning Centre data centre using the latest virtualization technologies.
Implementation and integration of various e-learning technologies such as LMS, AMS, VC, SIS
10 weeks training period in IT department (SharePoint and Project
Server and Active Directory implementation)