Showroom Manager
Hammoud Home Appliances
Total years of experience :9 years, 5 Months
• Develop and implement sales strategies to achieve targets
• Manage visual display in coordination with sales and marketing
• Handle customer inquiries, complaints, and returns in a professional manner
• Train, motivate, and guide sales team to ensure customer satisfaction
• Request and order necessary showroom supplies. Follow-up products delivery
• Conduct annual surveys with clients to promote offers and products
• Ensure compliance with health and food safety regulations
• Oversee pricing, stock control, and manage budget
• Recruit, train, supervise, and appraise staff
• Maintain great quality of service and customer satisfaction
• Maximize profitability through introducing new items and promotions
• Contribute in designing presentation and visual materials
• Provide exceptional service to customers, process transactions, resolve inquiries
• Cross-sell services and products in accordance with bank regulations and compliance
• Manage customer accounts while ensuring their satisfaction
• Perform efficient counter operations and handle cash management
• Replenish ATM on daily basis, assist colleagues, and train new joiners
• Assist in performing sales deals on daily basis
• Collaborate with team and showroom manager to achieve target
• Build good relationships with existing and new customers
• Attend suppliers trainings about sales and product knowledge
• Process all kinds of cash, exchange, and account management operations
• Manage and settle portfolio bills
• Operate inward and outward transfers
• Contact, support, and supply customers with product information