Elise Abi Nakhoul

- Create exclusive ideas for provincial as invitation cards with an individual QR for each invitation including the customer case or previous incident and a corrective action to be taken by the managers.

-Assisting in Marketing Campaigns and sharing creative ideas

-Handling testing and execution of ideas (Concept and design)
e.g: Coffee cloud - cotton candy cloud above the coffee attached with a small stand and due to the heat it will melt and fall down in the cup it will look like it’s raining sugar.

-Controlling, checking and interacting with Social Media channels and Zomato

-Prepare monthly “SABC” and analytics reports

-Deliver training sessions to managers, Customer relationship management and communication skills

-Leading monthly customer relation meeting with all operations

-Find solutions to retain customers and ensure customer satisfaction

-Responsible of guests Invitations and approach for new promotions and outlets opening

-Visiting branches to inspect customer relation and ensure managers implementation

- Launching Loyalty Program and Implement QR system

- Building business by identifying and selling potential customers

- Identify internal improvement by remaining up-to-date on industry trends, market activities, and competitors

- Tracks sales and feedback and adjusts marketing strategies as necessary

- Recommends marketing approaches and spending budgets to achieve the client's desired sales goals

- Researches industries, markets, demographics, trends, sales results, and other data related to the client's products or services

- Coordinate between content team and clients after the deal is closed

- Visit planned route of businesses - after preparation and close deals

- Prepare deals and contracts

- Maintain relationship through constant follow up

- Maintain professional and marketing knowledge by attending internal training and seminars

- Understand the full fledge digital solution of Intouch business

- Set the main objective of each subject, proposal and presentation

- Help and consult clients from A to Z during the solution

- Manage projects tasks and be able to follow up with -different departments

- Coordinate between suppliers on task after projects are signed

- Take a new client’s requirement, set proper timelines, and deliver proposals on time

- Attend client meetings and skype meeting abroad (UAE, Qatar, KSA...)

- Write full solution proposals (websites, mobile app, SEO, SMO…) follow up with suppliers on timeline.

- Part of the creative team for collaborating with YAS for several projects

- Handling social media marketing and advertising

- Work on forms and appraisals

- Assist customers in choosing the design and content

- Prepare quotations and managing a whole project

- Show guests support and care by creating new designs after many meetings

- Worked as accountant, prepare invoices & handle guest accounts.

- Acting as Manager

- Assisting newly-recruited or less experienced Sales-Representatives in answering technical questions posed by customers

- Cultivating solid relationships with major customers to ensure a continuous flow of sales revenue

- Responsible of inventories and stock par level

- Handling customer complaints and suggestions