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تم إلغاء حظر المستخدم بنجاح
Elitta El-Khoury - Assoc CIPD, HR & Administration Manager

Elitta El-Khoury - Assoc CIPD

HR & Administration Manager·Hepworth PME Qatar

قطر

بكالوريوس, Business Administration

الخبرة العملية

مجموع سنوات الخبرة: 15 سنوات, 1 أشهر

HR & Administration Manager

أبريل 2021 - حتى الآن

Hepworth PME Qatar

أم سعيد، قطر

أبريل 2021 - حتى الآن

- Develop HR strategies in line with the organizational requirements and business direction.
- Direct and control the staff of the department to ensure that they are appropriately motivated and trained to carry out their responsibilities to the - - -- Develop and administer compensation, benefits and performance management systems, quality management, succession planning, HSE and recreation programs.
- Analyze statistical data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of organization’s personnel policies and practices.
- Plan, organize, direct, control or coordinate the personnel, training, or labor/employee relations activities of the organization.
- Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems to ensure harmonious working environment are maintained.
- Develop and implement policies and procedures to support business goals and to ensure that the company complies with the legal requirements and best practice.
- Develop, implement and monitor all required human resource procedures relating to staff terms and conditions of employment to ensure that the company complies with the legal requirements and best practice.
- Provide comprehensive personnel advisory service to all department heads/managers and staff to ensure that the company follows best practice in the management of its staff and to ensure compliance with legal requirements.
- Ensure the HR policies and procedures are in compliance with the Qatar Labour Law.

مجال الشركة:
التصنيع
الدور الوظيفي:
الموارد البشرية والتوظيف

Office Manager

فبراير 2018 - مارس 2021

Intesa Sanpaolo QFC Branch

الدوحة، قطر

فبراير 2018 - مارس 2021

- Responsible for the proper and effective functioning and administration of the office, inclusive of, but not limited to, local compliance requirements (e.g. health, safety, insurance, labour etc).
- Manage the branch’s day to day operations and activities.
- Responsible for dealing with local authorities and public offices.
- Handle HR administrative tasks, including but not limited to staff recruitment, trainings, performance & rewards, internships, contracts, etc.
- Prepare and manage the staff payroll and expenses reports.
- Assist the Branch Management with operational risk issues.
- Assist the Branch Management vendors contacts, contracts and payments.

مجال الشركة:
البنوك
الدور الوظيفي:
إدارية

HR Operations Officer

مايو 2015 - ديسمبر 2017

HSBC

الدوحة، قطر

مايو 2015 - ديسمبر 2017

• Oversee all human resource operations for the department, sustain optimal human capital levels, and promote a work environment conducive to achieving greater organizational vision.
• Ensure strict adherence to HSBC policies, rules, and regulations in pursuit of operational excellence and significant improvement in operational, financial and project management.
• Foster congenial relations with organizational employees and cultivate a collaborative and performance-driven work culture.
• Proactively explore the opportunities to adopt and maintain best practices as an HR professional.
• Identify gaps, assess the magnitude of its impact, develop strategies and initiatives to close gaps and mitigate associated risks
• Advice and coach People Managers and Senior Leaders on Employee Relations queries.
• Deliver the Business Partner’s responsibilities to our various Business areas, including but not limited to recruitment and hiring plans, organizational restructuring, stream lining processes.
• Manage along with our Head of HR, employee grievances and ensure on-time and effective closure.
• Constantly liaising with the Qatar government entities.

مجال الشركة:
البنوك
الدور الوظيفي:
الموارد البشرية والتوظيف

Human Resource Assistant

ديسمبر 2011 - أبريل 2015

International Bank of Qatar (ibq)

الدوحة، قطر

ديسمبر 2011 - أبريل 2015

• Rendered active support for recruitment and selection of highly skilled human capital through active participation career fairs and recruitment events.
• Facilitated with the orientation and on-boarding of newly recruited employees. Controlled the documentation required by HR and PRO representatives to timely complete on-boarding process.
• Facilitated staff by swiftly resolving all employee queries related to HR policies and procedures.
• Enrolled employees in training courses and ensured a detailed follow-up with staff to assess the effectiveness of the training session.
• Enforced effective control over all office documentation, maintained detailed record of all employee trainings, and provided employees the letters requested by various government offices or any other regulatory body.
• Effectively manage staff’s documents, including contracts, CID letter, and government forms for approval of work in HSBC Qatar.
• Acclimatise newly hires through effective management of an on-boarding process and keep senior management abreast of operational progress through reporting.

مجال الشركة:
البنوك
الدور الوظيفي:
الموارد البشرية والتوظيف

SME Relationship Manager

سبتمبر 2010 - أبريل 2011

Bayt.com

سبتمبر 2010 - أبريل 2011

- Actively pursued new business development opportunities through exploring sales calls and through actively engaging with Human Resources directors.
- Extensively networked existing clientele and generated new business leads, within a highly competitive business environment and successfully enhanced organisation’s market share while retaining customer loyalty.
- Vigilantly monitored and critically analyse clients’ requirements, and recommended solution to customers’ needs through adoption of an effective consultative approach ensuring substantial business growth.

مجال الشركة:
الاستعانة بالمصادر الخارجية للموارد البشرية
الدور الوظيفي:
المبيعات

التعليم

Saint Joseph University

يونيو 2009

يونيو 2009

بكالوريوس، Business Administration

لبنان

Skills

Front Office
Expert
Front Office
Expert
Orientation
Expert
Orientation
Expert
Outlook
Expert
Outlook
Expert
Administration
Expert
Administration
Expert
Hospitality
Expert
Hospitality
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Microsoft Outlook
Expert
Microsoft Outlook
Expert
Microsoft Word
Expert
Microsoft Word
Expert
Microsoft Power Point
Expert
Microsoft Power Point
Expert
Microsoft Visio
Intermediate
Microsoft Visio
Intermediate
Front Office
Expert
Front Office
Expert
Orientation
Expert
Orientation
Expert
Outlook
Expert
Outlook
Expert
Administration
Expert
Administration
Expert
Hospitality
Expert
Hospitality
Expert

اللغات

العربية

متمرّس

الانجليزية

متمرّس

الفرنسية

متمرّس

العضويات

Chartered Institute of Personnel and Development

Associate

March 2017

التدريب و الشهادات

الشهادات
Diploma in Human Resources Practice -CIPD