Elizabeta Jovanovic, HR Assistant (temporary)

Elizabeta Jovanovic

HR Assistant (temporary)

Al Rostamani

Lieu
Émirats Arabes Unis
Éducation
Baccalauréat, Tourism and Business
Expérience
14 years, 9 Mois

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Expériences professionnelles

Total des années d'expérience :14 years, 9 Mois

HR Assistant (temporary) à Al Rostamani
  • Émirats Arabes Unis - Dubaï
  • Je travaille ici depuis février 2016

• Sources candidates for vacancies and prescreens/reviews CVs to check suitability based on experience, skills, qualifications or education requirements.
• Conducts telephone interview.
• Maintains and updates the candidate database (CV tracker).
• Schedules shortlisted candidates for interview with concerned manager (coordinates with concerned manager on availability).
• Conducts reference checks.
• Coordinates with the new hires to ensure submission of required documents; and coordinates the processing of the work permits/employment visa.
• Filing of documents in the personnel file

Dealer à AZAMARA CLUB CRUISES
  • Macédoine
  • avril 2013 à janvier 2016

• Seats guests and inform them of the rules; answer questions about game rules and policies.
• Responsible for proper conduct of various table games and operates other gaming equipment. Inspect
cards and equipment to be used in games to ensure proper functioning and compliance to gaming
standards.
• Starts and controls games and gaming equipment. Conducts games ensuring to follow applicable rules
and regulations.
• Engages guests and monitors their behaviour in order to identify their individual playing style. Informs
management and security in case of suspicious behaviour.
• In case of dispute with a guest, resolves the situation in a polite and professional manner. Refers to
immediate manager any escalating complaints.
• Opens and closes cash floats and game tables. Keeps record and monitors guest’s gaming status and
updates changes based on their achievements.
2
• Reconciles cash at end of the day, prepares collection report and summary. Take part in cash and coin
count.
• Participates in passenger and crew safety drills.
• Meets and greets passenger during embarkation and disembarkation.
• Promotes and sells to passengers cruise options for their next travel.

Dealer à PRINCESS RAMADA PLAZA
  • Macédoine
  • janvier 2011 à janvier 2013

• Seats guests and inform them of the rules; answer questions about game rules and policies.
• Responsible for proper conduct of various table games and operates other gaming equipment. Inspect
cards and equipment to be used in games to ensure proper functioning and compliance to gaming
standards.
• Starts and controls games and gaming equipment. Conducts games ensuring to follow applicable rules
and regulations.
• Engages guests and monitors their behaviour in order to identify their individual playing style. Informs
management and security in case of suspicious behaviour.
• In case of dispute with a guest, resolves the situation in a polite and professional manner. Refers to
immediate manager any escalating complaints.
• Opens and closes cash floats and game tables. Keeps record and monitors guest’s gaming status and
updates changes based on their achievements.
• Reconciles cash at end of the day, prepares collection report and

Receptionist à HIT HOTEL
  • Macédoine
  • janvier 2010 à janvier 2011

• Ensure all guests are warmly welcomed and recognized in accordance with hotel standards.
• Inform guests of the services and accommodation rates in the hotel and make reservations for guests
according to their needs.
• Handle the checking-in and check-out of guests in accordance with hotel standards and procedures.
• Attend to any queries on hotel facilities and attend to guests’ other needs that are instrumental to their
comfort during their stay at the hotel. Address any complaints they might have.
3
• Maintain the reception area maintain orderliness at the front desk by arranging documents accordingly
and keeping the front desk area clean at all times.

Receptionist à FLAMINGO HOTEL
  • Macédoine
  • juin 2009 à décembre 2009

• Ensure all guests are warmly welcomed and recognized in accordance with hotel standards.
• Inform guests of the services and accommodation rates in the hotel and make reservations for guests
according to their needs.
• Handle the checking-in and check-out of guests in accordance with hotel standards and procedures.
• Attend to any queries on hotel facilities and attend to guests’ other needs that are instrumental to their
comfort during their stay at the hotel. Address any complaints they might have.
• Maintain the reception area maintain orderliness at the front desk by arranging documents accordingly
and keeping the front desk area clean at all times.
• Provide general administrative and clerical support including filing and maintenance of the general
filing system
• Manage inventory of office supplies and equipment
OTHER EXPERIENCES
• Promoting and selling tourist packages to potential travelers - Summer 2014

Éducation

Baccalauréat, Tourism and Business
  • janvier 2012

EDUCATION GONE DELVE STIP (

Specialties & Skills

ADMINISTRATION
CLERICAL
INVENTORY MANAGEMENT
MICROSOFT OFFICE
RECEPTIONIST
CUSTOMER SERVICE / CUSTOMER RELATIONS

Langues

Serbe
Expert
Anglais
Moyen

Formation et Diplômes

Basic Safety Training and Instructions (Formation)
Institut de formation:
Ukraine Odessa Maritime Training Centre - DNV Certified