Elizabeta Jovanovic, HR Assistant (temporary)

Elizabeta Jovanovic

HR Assistant (temporary)

Al Rostamani

Location
United Arab Emirates
Education
Bachelor's degree, Tourism and Business
Experience
14 years, 9 Months

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Work Experience

Total years of experience :14 years, 9 Months

HR Assistant (temporary) at Al Rostamani
  • United Arab Emirates - Dubai
  • My current job since February 2016

• Sources candidates for vacancies and prescreens/reviews CVs to check suitability based on experience, skills, qualifications or education requirements.
• Conducts telephone interview.
• Maintains and updates the candidate database (CV tracker).
• Schedules shortlisted candidates for interview with concerned manager (coordinates with concerned manager on availability).
• Conducts reference checks.
• Coordinates with the new hires to ensure submission of required documents; and coordinates the processing of the work permits/employment visa.
• Filing of documents in the personnel file

Dealer at AZAMARA CLUB CRUISES
  • Macedonia
  • April 2013 to January 2016

• Seats guests and inform them of the rules; answer questions about game rules and policies.
• Responsible for proper conduct of various table games and operates other gaming equipment. Inspect
cards and equipment to be used in games to ensure proper functioning and compliance to gaming
standards.
• Starts and controls games and gaming equipment. Conducts games ensuring to follow applicable rules
and regulations.
• Engages guests and monitors their behaviour in order to identify their individual playing style. Informs
management and security in case of suspicious behaviour.
• In case of dispute with a guest, resolves the situation in a polite and professional manner. Refers to
immediate manager any escalating complaints.
• Opens and closes cash floats and game tables. Keeps record and monitors guest’s gaming status and
updates changes based on their achievements.
2
• Reconciles cash at end of the day, prepares collection report and summary. Take part in cash and coin
count.
• Participates in passenger and crew safety drills.
• Meets and greets passenger during embarkation and disembarkation.
• Promotes and sells to passengers cruise options for their next travel.

Dealer at PRINCESS RAMADA PLAZA
  • Macedonia
  • January 2011 to January 2013

• Seats guests and inform them of the rules; answer questions about game rules and policies.
• Responsible for proper conduct of various table games and operates other gaming equipment. Inspect
cards and equipment to be used in games to ensure proper functioning and compliance to gaming
standards.
• Starts and controls games and gaming equipment. Conducts games ensuring to follow applicable rules
and regulations.
• Engages guests and monitors their behaviour in order to identify their individual playing style. Informs
management and security in case of suspicious behaviour.
• In case of dispute with a guest, resolves the situation in a polite and professional manner. Refers to
immediate manager any escalating complaints.
• Opens and closes cash floats and game tables. Keeps record and monitors guest’s gaming status and
updates changes based on their achievements.
• Reconciles cash at end of the day, prepares collection report and

Receptionist at HIT HOTEL
  • Macedonia
  • January 2010 to January 2011

• Ensure all guests are warmly welcomed and recognized in accordance with hotel standards.
• Inform guests of the services and accommodation rates in the hotel and make reservations for guests
according to their needs.
• Handle the checking-in and check-out of guests in accordance with hotel standards and procedures.
• Attend to any queries on hotel facilities and attend to guests’ other needs that are instrumental to their
comfort during their stay at the hotel. Address any complaints they might have.
3
• Maintain the reception area maintain orderliness at the front desk by arranging documents accordingly
and keeping the front desk area clean at all times.

Receptionist at FLAMINGO HOTEL
  • Macedonia
  • June 2009 to December 2009

• Ensure all guests are warmly welcomed and recognized in accordance with hotel standards.
• Inform guests of the services and accommodation rates in the hotel and make reservations for guests
according to their needs.
• Handle the checking-in and check-out of guests in accordance with hotel standards and procedures.
• Attend to any queries on hotel facilities and attend to guests’ other needs that are instrumental to their
comfort during their stay at the hotel. Address any complaints they might have.
• Maintain the reception area maintain orderliness at the front desk by arranging documents accordingly
and keeping the front desk area clean at all times.
• Provide general administrative and clerical support including filing and maintenance of the general
filing system
• Manage inventory of office supplies and equipment
OTHER EXPERIENCES
• Promoting and selling tourist packages to potential travelers - Summer 2014

Education

Bachelor's degree, Tourism and Business
  • January 2012

EDUCATION GONE DELVE STIP (

Specialties & Skills

ADMINISTRATION
CLERICAL
INVENTORY MANAGEMENT
MICROSOFT OFFICE
RECEPTIONIST
CUSTOMER SERVICE / CUSTOMER RELATIONS

Languages

Serbian
Expert
English
Intermediate

Training and Certifications

Basic Safety Training and Instructions (Training)
Training Institute:
Ukraine Odessa Maritime Training Centre - DNV Certified