Ellen Joy Dela Cruz

Organize and maintain filing systems for easy access to records
Prepare, edit, and disseminate reports, memos, and presentations
Handle incoming and outgoing correspondence (mail, email, faxes)
Scheduling & Coordination
Schedule meetings, appointments, and travel arrangements for staff
Take detailed meeting minutes and distribute them appropriately1
Answer phone calls and direct inquiries to the appropriate departments
Greet visitors and provide general support to clients and staff1
Act as a liaison between senior managers and other staff
Monitor and order office supplies, ensuring inventory is maintained
Coordinate office maintenance and repairs with service providers
Assist in budget preparation and expense tracking

Greet customers with a cheerful and friendly attitude
Take and process orders accurately and efficiently
Ensure customer satisfaction by addressing inquiries and resolving complaints
Maintain ajolly demeanor and attentive service throughout the shift
Operate the cash register and handle transactions (cash, card, vouchers)
Issue receipts and provide correct change
Balance cash drawer at the end of the shift
Maintain accuracy and honesty in all financial dealings
Assist in food preparation and packaging when needed
Serve food and beverages to customers promptly
Ensure food quality and presentation meet company standards
Keep the cashier station and dining area clean and organize
Follow hygiene and sanitation protocol
Clear tables and reset them for the next customers
Maintain workstation according to Jollibees cleanliness standards
Monitor and replenish supplies like condiments, napkins, and utensils
Assist in inventory checks and stock organization