الميرا يوسف, Flight Attendance

الميرا يوسف

Flight Attendance

Gulf Air

البلد
البحرين - المنامة
التعليم
دبلوم, Association of Accounting Technicians
الخبرات
11 years, 7 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :11 years, 7 أشهر

Flight Attendance في Gulf Air
  • البحرين - المنامة
  • مارس 2007 إلى ديسمبر 2014

Flight Attendance - Falcon Gold
Responsibilities:

Welcoming, informing and assuring passengers.
Ensuring client safety including checking the safety equipment.
To instill confidence dealing with passenger in a pleasant, friendly but firm manner
Reassuring clients and ensuring they follow correct safety procedures.
Giving first aid to passengers whenever necessary
Administrative follow-up work, including writing a flight report

Custemor Relationship Associate في Citi Bank
  • البحرين - المنامة
  • سبتمبر 2007 إلى مارس 2008

• Promoting the Bank’s products & services through client education, cross-sell referrals, marketing campaigns and client visits
• Contributing to the achievement of targets for sales of product & services
• Participating in expanding the branch deposit and client base
• Attending to clients’ enquiries and resolving their issues
• Opening new clients accounts in accordance with the bank’s policies & procedures
• Performing Anti-money laundering formalities per the CBB regulations
• Updating and regularizing customer accounts for KYC requirements
• Executing client transactions in a professional and timely manner
• Liaising with respective departments to ensure timely conclusion of client transactions

Assistant Shop Manager في Ramza Investment,Bahrain
  • البحرين - المنامة
  • يونيو 2003 إلى أبريل 2007

Consistently achieved sales and profit targets.
Managing a young vibrant brand with up-to-date fashions.
Recruited, trained nurtured and managed Arab and expatriate staff.
Delivered exceptional customer service and ensured team followed by example.
Managed marketing as well as in-store promotions.
Aided the team in selecting forward range.

الخلفية التعليمية

دبلوم, Association of Accounting Technicians
  • في U.K,Bridge Training Solution
  • سبتمبر 2008

Recording income & reciepts. Making & recording payments. Preparing ledger balances and an initial trial balance. Supplaying information for managment control. Working with computer. Achieving personal effectiveness. Contribute to the maintenance of a health,safe and productiveworking enviroment.

Specialties & Skills

Custemor Service
Strong interpersonal and communication skills.Clients focus.

اللغات

العربية
متمرّس
الانجليزية
متمرّس
الروسية
اللغة الأم

التدريب و الشهادات

Information security training (تدريب)
معهد التدريب:
Citi
تاريخ الدورة:
August 2007
Custemor Service Specialist (تدريب)
معهد التدريب:
FASTRACK. Training & Development Consultancy
تاريخ الدورة:
April 2009
Corporate Custemor Service (تدريب)
معهد التدريب:
Gulf Air
تاريخ الدورة:
March 2008

الهوايات

  • Chess, animals, sweemimg, walking.
    I'am volunteers at the Animal Clinic. Daily feeding stray dogs and cats and rescues who needs a help.
  • reading,sweeming,sport