RECEPTIONIST
al ahli hospital
Total years of experience :12 years, 0 Months
Providing first class service to the patient.
Handling Out-Patient clinics
Receiving appointments for the clinics, Excellent Telephone manners
Assisting the needs of the patient inquiries and answering the phone calls of the
patient.
Receiving and sending claim forms to the InsuranceDepartment.
Making files and stickers for the patient.
Accepting payments for the clinics.
Giving training to new staff
Working as medical commission representative
Make appointments for guests in the E-hope system and complete appointment card
if required and maintain waiting list of guests.
Receive and register guest in EHOPE system.
For insured guests take a copy, scan in their insurance card and reading the details of
their cards.
Responsible for processing any cancellation or refund of investigation, attaching all
the supporting documentation duly stamped and signed off
Upload the insurance claim form and other documents and send to Pre-Approval
section.
Reading the insurance cards and Explain to the guest where investigations exceed the
insurance limits
Check the call back system regularly throughout the day and update
Responsible for calculating cash and credit card sales. They must be tally with issued
receipt vouchers.
Responsible for calculating cash and credit card sales. They must be tally with issued
receipt vouchers.
Doing Supervisor Tasks When It’s Required
Get new sales opportunities by following up on potential customers, calls and emails.
Monitor and understand clients' needs and requirements.
Directing qualified opportunities to appropriate sales managers to develop and complete sales procedures.
Completing the sale and achieving the required percentage of sales.
Research and studies to reach the public.
Maintaining a database of the world.
Collaborate with the network team to build strong relationships and complete sales.
Offer demos, transcription apps, and special features ...
good