English teacher
The American school, of creative science
Total des années d'expérience :8 years, 9 Mois
Design and follow a complete teaching plan
• Teach alphabet and numeracy along with personal, social and emotional skills
• Organize learning material and resources
• Use a variety of activities and instructional methods (songs, stories, media, structured games, art, outdoor
activities and more) to motivate and stimulate children’s abilities
• Use ICT tools to make learning more fun
• Maintain an open line of communication with parents and provide appropriate information
• Cooperate with administration staff
• Follow and comply with teaching standards and safety regulations
Discuss client requirements and advise on suitable options.
• Plan, prepare and cost itineraries (travel plans) for clients.
• Make travel, accommodation and related bookings.
• Confirm bookings and notify clients of luggage limits and insurance, medical, passport, visa and currency
requirements.
• Issue tickets for travel, accommodation vouchers and all relevant documentation.
• Assist with changes to travel arrangements and bookings where required.
• Collecting and processing payments.
• Sending out tickets to clients.
• Providing Quotations to Clients via Email.
• Preparing Accounts Invoicing.
• Preparing Inbound and Outbound Tour Packages reservation for Hotel bookings through GTA, DOTW, Amadeus
systems.
• Sales reports via TAPRO system
Discuss client requirements and advise on suitable options.
• Plan, prepare and cost itineraries (travel plans) for clients.
• Make travel, accommodation and related bookings.
• Confirm bookings and notify clients of luggage limits and insurance, medical, passport, visa and currency
requirements.
• Issue tickets for travel, accommodation vouchers and all relevant documentation.
• Assist with changes to travel arrangements and bookings where required.
• Collecting and processing payments.
• Sending out tickets to clients.
• Providing Quotations to Clients via Email.
• Preparing Accounts Invoicing.
• Preparing Inbound and Outbound Tour Packages reservation for Hotel bookings through GTA, DOTW, Amadeus
systems.
• Support and provide superior service via phones and e-mails.
• Use questioning and listening skills that support effective telephone communication.
• Use an effective approach to handle special telephone tasks like call transfers, call backs, holds... etc.
• Apply appropriate actions to effectively control a telephone call.
• provide customers with product and service information
• handle and resolve customer complaints
• Researching travel options & presenting the best deals in terms of requirements.
• Ensure all bookings & reservations are processed accurately.
• Complying with all relevant laws and travel business legislation.
• Handling high numbers of incoming calls from direct customers and travel trade.
Classroom management.
• Planning, preparing and delivering lessons to a range of classes and age groups.
• Preparing and setting tests, examination papers, and exercises.
• Marking and providing appropriate feedback on oral and written work.
• Devising, writing and producing new materials, including audio and visual resources.
• Organizing and getting involved in social and cultural activities such as sports competitions, school parties.
• Attending and contributing to training sessions.
• Preparing information for inspection visits and other quality assurance exercises.
• Basic administration, such as keeping student registers and attendance records
• American University in Cairo (AUC) - Simultaneous Interpretation and Written Translation course (2006)
• Ain shams University - Faculty of Arts (English Dept.) 2001 - 2005.