Total Years of Experience: 16 Years, 11 Months
March 2015
To Present
Senior Network Engineer
at Etisalat
Location :
United Arab Emirates - Ajman
November 2011
To February 2015
Senior IP Network Engineer
at Umniah mobile company
Location :
Jordan - Amman
Work with the internet & data connections in the ISP environment with many topologies with different networking protocols including routing & switching technologies, mainly working with Cisco and Huawei equipment.
April 2009
To October 2011
Network and Operation Engineer
at DAMAMAX Jordan
Location :
Jordan - Amman
Responsible for monitoring and supporting all outage related events related to IP network & VoIP system. And also be responsible for interfacing with internal/external customers on operational issues, facilitating communication and driving resolution to events via standard operating procedures. Additional responsibilities would require running reports, tracking escalations and other key performance indicators. In addition to installation and troubleshooting ADSL customers.
June 2008
To April 2009
IT Support Engineer
at Bridge International for Acadmic Services
Location :
Jordan - Amman
Network and technical support by recognizing and diagnosing networking problems with the goal of keeping network running optimally. And also continually evaluate and improve network's performance.
May 2007
To June 2008
Instructor , technical support
at computer and communication systems(CCS)
Location :
Jordan - Amman
IT Instructor learning the following courses:
CCNA, Network Cabling, A+, ICDL, MS Project 2003
CCNA, Network Cabling, A+, ICDL, MS Project 2003
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