Area Sales Manager
Town Team
Total des années d'expérience :14 years, 0 Mois
• Formulate fruitful business development strategies to ensure long-term success.
• Set standards and objectives for different stores and departments.
• Optimize and oversee operations to ensure efficiency.
• Lead a team of store managers towards effective collaboration and attainment of goals.
• Undertake sound financial management to ensure stores are profitable and stay within budget.
• Ensure compliance with company’s policies and operational guidelines.
• Deal with problems by providing creative and practical solutions.
• Evaluate performance using key metrics and address issues to improve it.
• Report to senior executives on progress and issues.
• Assist upper management in decisions for expansion or acquisition
Handles customer inquiries from beginning of the inquiry to its closing
Resolves customer complaints & problems aiming for customer satisfaction
Achieve communicates return to queue, short answered calls, and abandoned percentage communicated targets
Achieve quality communicated targets
Alerts the Team Leader on issues or concerns that require escalation
Participates in individual & team training/meetings to bring knowledge up-to-date
Write monthly reports on the goods
Receive invoices for ware house and vendors
Brief the staff about special offers & promotions
Provide staff with feedback on their performance
Carry out monthly attendance sheets for pay roll
sold products & checked the stock monthly
Made orders for missing items and annual inventory
made monthly reports for products
Received invoices for warehouse and vendors
Basic Business Skills Acquisition (BBSA) Cairo, Egypt Sponsored by the Future Generation Foundation (FGF)
Developed language and computer skills
Enhanced presentation & project development skills
Acquired basic business skills including: marketing, sales, banking, accounting, business correspondence and report writing.
Received cash from customers.
Made daily sales report. & Informed staff of special offers and promotions.
Faculty of Arts, Egyptology Dept.