Emad Abu Hardan, 1-Branch manager in Union Co. for the manufacture and trade of leather products.

Emad Abu Hardan

1-Branch manager in Union Co. for the manufacture and trade of leather products.

Catch and catchy. (14 branches distributed in Jordan and Canada)

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Business Administration
Experience
20 years, 1 Months

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Work Experience

Total years of experience :20 years, 1 Months

1-Branch manager in Union Co. for the manufacture and trade of leather products. at Catch and catchy. (14 branches distributed in Jordan and Canada)
  • Jordan - Irbid
  • My current job since June 2009

1-Providing customer service in the branch.
2-Work to find a strong base of customers of the branch (specifically), the Company and its products and its various activities (In general).
3-Coordinating sales presentations throughout the year and months.
4-Follow up on all the major issues with the administration of branches in matters related to the sales section.
5-Preparation of studies and research that will develop the work in general and at the branch level (specifically)
6-overseeing the overall sales branch and ensure the target is achieved on daily and monthly bases.
7- Interview candidates for a variety of branches. And preparation of all relevant documents required for the management of human resources

Achievements:
*Twice Awarded for Best customer service,
*The best monthly sales for five consecutive months

Assistant Branch manager in Gulf House for General Trading. at Gulf House for General Trading
  • Kuwait - Al Kuwait
  • February 2008 to May 2009

1-Maintaining the stable branch sales.
2-Shop all items evenly.
3-Find shopping deals in the past month and seasons.
4-using of marketing tools to create innovation offers.
5-development of concepts and methods of selling and cross selling in order to achieve targets.
6-Solve all the problems related to the products and customers.
7-promoting and cross selling the products of other related company.

Achievements:
*Achieve the highest monthly sales rate in three consecutive months
*The first branches in monthly sales for the six months

1-Branch manager in Mushier Al Aboushy for Investment Co. 2-Customer Service Executive. at The Jordanian Center for Foot Care Specialist (Germany
  • Jordan - Amman
  • June 2006 to December 2007

1-Maintain maximum level of sales.
2-Follow-up sales and develop ways to sell.
3-handling customers in the branch and at the same time at the Center for Foot Care.
4- Providing detailed explanation to customers about the services to be provided by the Branch and the Centre.
5-Collection rate of sales of the branch through the center and from the center of the branch.
6-Set appointments for clients to attend the Centre, and maintaining the relation ship with them.
7-Change the view inside the branch.

8- Regular Meeting with the sellers and the development of any new concepts to increase the level of sales.
9-Take care of matters relating to employees in the branch and the center and followed up with HR.

Achievements:
*Employee Award ideal for several months
*The highest proportion of sales for three months in a row.

SALESMAN at Keepout Clothing and footwear.
  • Jordan - Amman
  • March 2004 to September 2007

1-Responsible for product demonstration.
2-Responsible in checking and ordering stocks.
3-Providing high standard of service to the customer.
4-Taking inventory.
5-Handling customer queries and complains efficiently.
7-Assisting the customer and promoting the new products.

Achievements:
*Award ID ideal four months, Top Sales Award, Award ID handsome.

Education

Bachelor's degree, Business Administration
  • at Al Al Bait university
  • February 2006

Marketing /sales / Business Development  Overseeing the sales & marketing operations, thereby achieving increased sales growth and achieving targets.  Utilizing client feedback & personal network to develop marketing intelligence for generating leads.  Identifying streams for revenue growth & developing marketing plans to build consumer preference.  Conducting competitor analysis by keeping abreast of market trends & achieving market share. Customers Service  Performing all customer service support services.  Undertaking high responsible level of customer service in the absence of the Account Managers.  Interfacing with the clients for suggesting the most viable services & product range and cultivating relations with them for securing repeat business  Meet customers / Cross selling / understand customers need. Team Management  Leading & monitoring the performance of team members to ensure efficiency in process operations and meeting of individual & group targets.  Creating and sustaining a dynamic environment that fosters development opportunities and motivates high performance amongst team members.

Specialties & Skills

Trading
Promoting
Administration
Cross Selling
- Excellent research skills Monitor competitor’s activities
Follow the effectiveness of training programs & help in improving the same
Ability to close deals with clients and to work closely with these -liens to build the business.
IT SKILLS – (Windows 98/ 2000/ XP, MS Office & Internet Applications)
Customer service, Communication skills, Team building and Effective Feedback modules
Dynamic personality and leading skill
Ability to Initiate, develop, and coordinate and follow-up of the business
Professionally using so many different banks programs
- High advanced experience in development plans, strategies, and marketing goals.
- Excellent skills in opening new channels and closing the deals
Coordinate marketing, promotion and technical support with product manager and technical team
Presentation skills.

Languages

English
Expert
Arabic
Expert