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Emad Al Abed, Business Analyst Team Leader

Emad Al Abed

Business Analyst Team Leader·Kaizen Plus

Jordan

Bachelor's degree, Management Information System

Work experience

Total years of experience: 18 years, 9 months

Business Analyst Team Leader

March 2016 - Present

Kaizen Plus

Amman, Jordan

March 2016 - Present

- Worked on the Operator round project (Oil and Gas solution for Assets checking and maintenance) for GASCO
- Managing eService project ( Mobile application for internal services for ADNOC and GASCO)
- Managing the QA Department
- Leading the BA activities
- Worked on different projects for ADNOC

Company industry:
Oil & Gas
Job role:
Information Technology

Senior Business Analyst

April 2015 - April 2016

STC - SAUDI TELECOM

Riyadh, Saudi Arabia

April 2015 - April 2016

- Worked as business analyst
- Worked on the intranet e-service project
- Worked on Bizagi transformation project
-

Company industry:
Telecommunications
Job role:
Information Technology

Senior Business Analyst

April 2013 - April 2015

Wareef United

Riyadh, Saudi Arabia

April 2013 - April 2015

- Working as senior business analyst for different government projects like Hafiz and Jahiz
- Working as senior business analyst in many projects for semi government institutes
- Working in cooperation with PWC
- Conduct process re engineering for the current development process of governmental project
- Worked on the national employment system in design and analysis phase

Company industry:
IT Services
Job role:
Information Technology

Business Analyst

October 2010 - April 2013

Eskadenia

Amman, Jordan

October 2010 - April 2013

Projects
1.ESKA Academia, a Web-based university and school management system, as Business analyst, working in three sites

Project Roles:
- Gather requirements from customers through interviews and meetings
- Conduct gap analysis process and write business and functional requirement documents
- Write SRS
- Convert requirements into use cases and test cases
- Draw mock ups that represent requirement for the development team using Visio
- Validate implemented gaps
- Lead quality assurance activities and business reference
- Training for customers on the application
- Conduct UAT
- Business support after sale
- Insure work process under CMMI standards

2. Care Net, a web-based medical network; as Business analyst

Project Roles:
- Gather requirements from customer through interviews and requirement documents
- Conduct research to ensure the best possible user friendly and latest technology and up to date functionality in related businesses
- Write SRS
- Convert requirements into use cases and test cases
- Draw mock ups that represent requirement for the development team using Visio
- Working with the development team to explain complex cases
- Working with the quality team to discuss and lead quality assurance activities
- Insure work process under CMMI standards



3. DENIA School System; working as Business analyst/Acting project Manager

Project Roles:
- Gather requirements from customers through interviews and meetings
- Conduct gap analysis process and write business and functional requirement documents
- Write Project Charter, Initial estimation and other planning documents (Stakeholder plan, Resource Plan, Quality Plan, SRS)
- Working on Microsoft Project for the planning activities of the project
- Conduct regular meetings with the customer to follow up project progress
- Training for customers on the application

Company industry:
IT Services
Job role:
Information Technology

Quality Assurance Engineer

June 2007 - June 2010

Eskadenia Softwares

Jordan

June 2007 - June 2010

Projects

1.DENIA School; a Web-Based School Management System with E-School Services and Fleet management system as Business analyst, working in six sites

Project Roles:
- Conduct gap analysis process and write functional requirement documents
- Convert requirements into test cases
- Working with the development team to explain complex cases
- Write quality plan
- Test the products against the following: security, GUI, performance, business cases, integration, (Functional and non-functional requirement)
- Reviews new or modified program, including documentation, diagram, and flow chart, to determine if program will perform according to user request and conform to guidelines
- Enters instructions into computer to test program for validity of results, accuracy, reliability, and conformance to establishment standards
- Report defects using TFS
- Verify defects
- Validate implemented gaps on application with customers
- Training for customers on the application
- Conduct UAT
- Review process for the manuals created by the business and technical writers


2.Internet2SMS System; a Web-Based SMS application, as Quality Assurance Engineer, working in three sites

Project Roles:
- Working with the development team to explain complex cases
- Write quality plan
- Test the products against the following: security, GUI, performance, business cases, integration, (Functional and non-functional requirement)
- Reviews new or modified program, including documentation, diagram, and flow chart, to determine if program will perform according to user request and conform to guidelines
- Enters instructions into computer to test program for validity of results, accuracy, reliability, and conformance to establishment standards
- Report defects using TFS
- Verify defects
- Training for customers on the application
- Conduct UAT

3. Other projects for CMS system and web sites projects as Quality Assurance Engineer

Company industry:
Software Development
Job role:
Quality Control

Education

Yarmouk University

June 2007

June 2007

Bachelor's degree, Management Information System

Jordan

my GPA is 74.5

Dar al aloum School

June 2002

June 2002

High school or equivalent, Scientific

Jordan

Skills

GAP
Expert
GAP
Expert
Gap Analysis
Expert
Gap Analysis
Expert
Integration
Expert
Integration
Expert
Instructions
Expert
Instructions
Expert
UPS
Expert
UPS
Expert
Testing Softwares
Expert
Testing Softwares
Expert
Training
Expert
Training
Expert
Using testing Tools
Expert
Using testing Tools
Expert
Business Anlysis
Intermediate
Business Anlysis
Intermediate
Demonstrate application and products for customers for each product I worked on as one of my main du
Expert
Demonstrate application and products for customers for each product I worked on as one of my main du
Expert
Having good presentation skills, as I represent the company side in presales activity
Expert
Having good presentation skills, as I represent the company side in presales activity
Expert
- Having a good leadership skills, as I’m leading the quality activities
Intermediate
- Having a good leadership skills, as I’m leading the quality activities
Intermediate
GAP
Expert
GAP
Expert
Gap Analysis
Expert
Gap Analysis
Expert
Integration
Expert
Integration
Expert
Instructions
Expert
Instructions
Expert
UPS
Expert
UPS
Expert

Languages

Arabic

Expert

English

Expert

French

Beginner

Training and Certifications

Certifications
Software Quality Bootcamp
QAI
Jan 2011 - Feb 2011
Requirement Management
QAI
Mar 2011 - Apr 2011
Public Speaking & Presentation Skills
Zain Ghanma
May 2008 - May 2008