Organization Development, Officer
TAMER Group
Total years of experience :18 years, 3 Months
• In charge of the HRMS implementation as the Project Manager.
• Participate on negotiating, communicating, and finalizing contracts with vendors.
• Coordinating training implementation and collecting feedback.
• Manage the learning and professional development of an organization’s workforce.
• Support and implement the Competency framework system.
• Implement guidelines, procedures, internal regulations that are consistent with the policies set out by the managements.
• Implement the strategic goals and objectives of the organization;
• Partner with departments and component institution contacts to develop performance management improvement strategies and core competencies.
Manage the implementation and control the following ERP systems:
- Human Resources Management System (HRMS)
- Performance Management System (PMS)
- Learning Management System (LMS)
In charge of the Group participation to the Best Saudi Company to Work For - 2010, 2011, 2012
Administer Performance Management
Awareness Campaigns and across country trainings implementation
Create, analyze, and implement PDP for the company employees
Create and Administer training plan
Help in restructuring the organization and cater for the new positions
Creating and Maintaining company Policy
Oversee TAMER Academy to support training needs for KSA logistics
Manage a team of internal trainers, coordinators and external suppliers to deliver high quality training solutions
Ensure all training courses are accredited
Establish a training calendar in line with business and budgetary requirements
Create a network of training venues and solutions to deliver regional training
• Manage 5 staff, and preparing work schedules and assigning specific duties.
• Review sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
• Establish and implement departmental policies, goals, objectives, and procedures, conferring with board members, and staff members as necessary.
• Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
• Assisting sales work such as greeting and assisting customers, and taking inventory.
• Liaising with Accounts Manager to ensure clients fund were paid as part of implementing best practice processes.
• Obtain quotes from various sources in order to obtain an overall cost budget.
• Prepare Legal Packs (Sales Agreement, Transfer of Parts, PSF.. etc)
• In charge of the Global Inventory (London, UAE, India and Malaysia), in respect of Land and properties.
• Supervision in the overall Sales process dealt by the Operation team
• Quality checking all Legal contracts before handing it out to clients
• Participated in Jeddah & Riyadh Real-estate Exhibitions as a Sales Associate
• Involved in Customer Care Relation
• Following up with Sales Team on various after-sales matters. (Booking Receipt, .. etc)
• Responsible for the entire courier activities for the company (Sending/ Receiving/ Reviewing monthly Receipt) in Jeddah & Riyadh.
• Reporting to Global Sales Director on sales reports.
• Consults and collaborates effectively with parents/guardians, teachers, administrators and other educational/community resources regarding students with identified concerns and needs.
• Acting as liaison between the director and students by informing students of updates.
• Monitors student academic performance, behavior and attendance and assists with appropriate interventions.
• Provides individual and group counseling to students with identified concerns & needs.
• Implements an effective referral and follow-up process.
• Counseling students planning to study in USA or Canada, and provide them with full services, dealing with our branches abroad.
• Supervision of the reception staff and handling administrative functions
• Prepared power point presentations for the company director.
• Assist in preparing contracts and proposals for varies companies.
• Established analysis’s to track employees quality hours and effectiveness.
• Lead the sales team.
• Responsible for 3 sales staff
• Delegated responsibilities to employees to meet company’s expectations
• Maintained excellent customer relations and developed customer rapport
• Acted as a part time Promoter for the product.
• Lead the new promotion project in digital cameras.
still enroll and taking courses.
I have done about 80 university credits, however, i didn’t complete my studies due to visa difficulties)
