عماد السيد, Branch Manager

عماد السيد

Branch Manager

mobily

البلد
المملكة العربية السعودية - الرياض
التعليم
بكالوريوس, Business Management
الخبرات
19 years, 8 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :19 years, 8 أشهر

Branch Manager في mobily
  • المملكة العربية السعودية - الرياض
  • أشغل هذه الوظيفة منذ مايو 2012

Retail sales branch manager, I manage 14 sales executive and one supervisor to achieve branch target, mange the customer flow, insure that we do excellent customer service, and flow up all outlet operations.

supervisor/act manager في mobily
  • المملكة العربية السعودية - جدة
  • يوليو 2008 إلى مايو 2012

Responsibilities; • Ensure implementation of sales plan to achieve targets. • Ensure availability of stock in accordance with lead times and reorder levels. • Conduct and administer required briefings for sales agents, (twice a day.) • Review Sales results with sales agents (conducting one-to-one meetings, twice a month.) • Assess the core, managerial and/or functional competencies of sales agents by monitoring daily activities. • Managed to coordinate with different departments to streamline operations. • Delegated and empowered sales agents and back office executives to streamline operations. • Deal with escalated customer complaints and compensate unsatisfied customers as per granted authority matrix. • Maintain security, confidentiality & integrity of all information assets within the company’s informationsecurity policies. • Ensure availability & optimization of resources in accordance with business needs & contingencies. • Ensure appropriate image is reflected. • Determine the right type of training programs for sales agents in regards to their weakness and strengths Ach

Abha festival manager في mobily
  • المملكة العربية السعودية
  • مايو 2008 إلى سبتمبر 2008

Responsibilities;

• Coordination between the Departments of Marketing and Administration and the networks and the sales department for the processing requirements of the festival.

• Management contractor company whom locate and develop appropriate design.


• Almtaanp management company with Mobily in the marketing of the festival has made the distribution of gifts, and much to the slogans and.

• Supervision of the approximately 50 employees in the provision of housing and transport them.


• Logistics management of the festival.

• Sales management festival.


• Coordination with the media in the dissemination of all new mobile events at the festival.

• The delivery of cars from Mobily awards to the winners at the festival.

sales agent في Mobily
  • المملكة العربية السعودية - جدة
  • يوليو 2005 إلى يوليو 2007

sale product of Mobily, solve customer issues

Assistant Manager of Client Services في the Royal Tourism and Travel
  • المملكة العربية السعودية - جدة
  • يناير 2004 إلى يونيو 2005

Responsibilities;

• Coordination of client bookings and order.

• Communicate with international hotels.

• Coordination with the airlines.

الخلفية التعليمية

بكالوريوس, Business Management
  • في Al-Imam Mohammed Bin Saud University
  • يناير 2014

Business Management

Specialties & Skills

MS Project
Workbench
Availability
MS Word, Excel, Access, Power Point, MS Project, Project Workbench and Lotus Notes- Expert.
a good presenter
Creative
manage brain storming meeting
problem solving
dealing with angry customer

اللغات

الانجليزية
متمرّس

التدريب و الشهادات

Dynamic Thinking For Successful (تدريب)
معهد التدريب:
AIMS
تاريخ الدورة:
November 2013
Fundamentals of supervisor & management skills (تدريب)
معهد التدريب:
TTM
تاريخ الدورة:
November 2011
Planning skills (تدريب)
معهد التدريب:
IIRME
تاريخ الدورة:
October 2010
trategDeveloping Emotionally Intelligent Management and leadership s (تدريب)
معهد التدريب:
Euromatech
تاريخ الدورة:
December 2009
Time & Stress Management (تدريب)
معهد التدريب:
Pigier
تاريخ الدورة:
September 2006
Supervisory Skills (تدريب)
معهد التدريب:
Education & Training Group
تاريخ الدورة:
November 2007
Certified Manager (تدريب)
معهد التدريب:
Euromatech
تاريخ الدورة:
May 2008
Service Excellence (تدريب)
معهد التدريب:
Al-Tawail
تاريخ الدورة:
September 2006
BRANCH MANAGER TRAINING (تدريب)
معهد التدريب:
DMS RETAIL
تاريخ الدورة:
November 2013