EMAD ALSAYED, Branch Manager

EMAD ALSAYED

Branch Manager

mobily

Location
Saudi Arabia - Riyadh
Education
Bachelor's degree, Business Management
Experience
19 years, 8 Months

Share My Profile

Block User


Work Experience

Total years of experience :19 years, 8 Months

Branch Manager at mobily
  • Saudi Arabia - Riyadh
  • My current job since May 2012

Retail sales branch manager, I manage 14 sales executive and one supervisor to achieve branch target, mange the customer flow, insure that we do excellent customer service, and flow up all outlet operations.

supervisor/act manager at mobily
  • Saudi Arabia - Jeddah
  • July 2008 to May 2012

Responsibilities; • Ensure implementation of sales plan to achieve targets. • Ensure availability of stock in accordance with lead times and reorder levels. • Conduct and administer required briefings for sales agents, (twice a day.) • Review Sales results with sales agents (conducting one-to-one meetings, twice a month.) • Assess the core, managerial and/or functional competencies of sales agents by monitoring daily activities. • Managed to coordinate with different departments to streamline operations. • Delegated and empowered sales agents and back office executives to streamline operations. • Deal with escalated customer complaints and compensate unsatisfied customers as per granted authority matrix. • Maintain security, confidentiality & integrity of all information assets within the company’s informationsecurity policies. • Ensure availability & optimization of resources in accordance with business needs & contingencies. • Ensure appropriate image is reflected. • Determine the right type of training programs for sales agents in regards to their weakness and strengths Ach

Abha festival manager at mobily
  • Saudi Arabia
  • May 2008 to September 2008

Responsibilities;

• Coordination between the Departments of Marketing and Administration and the networks and the sales department for the processing requirements of the festival.

• Management contractor company whom locate and develop appropriate design.


• Almtaanp management company with Mobily in the marketing of the festival has made the distribution of gifts, and much to the slogans and.

• Supervision of the approximately 50 employees in the provision of housing and transport them.


• Logistics management of the festival.

• Sales management festival.


• Coordination with the media in the dissemination of all new mobile events at the festival.

• The delivery of cars from Mobily awards to the winners at the festival.

sales agent at Mobily
  • Saudi Arabia - Jeddah
  • July 2005 to July 2007

sale product of Mobily, solve customer issues

Assistant Manager of Client Services at the Royal Tourism and Travel
  • Saudi Arabia - Jeddah
  • January 2004 to June 2005

Responsibilities;

• Coordination of client bookings and order.

• Communicate with international hotels.

• Coordination with the airlines.

Education

Bachelor's degree, Business Management
  • at Al-Imam Mohammed Bin Saud University
  • January 2014

Business Management

Specialties & Skills

MS Project
Workbench
Availability
MS Word, Excel, Access, Power Point, MS Project, Project Workbench and Lotus Notes- Expert.
a good presenter
Creative
manage brain storming meeting
problem solving
dealing with angry customer

Languages

English
Expert

Training and Certifications

Dynamic Thinking For Successful (Training)
Training Institute:
AIMS
Date Attended:
November 2013
Fundamentals of supervisor & management skills (Training)
Training Institute:
TTM
Date Attended:
November 2011
Planning skills (Training)
Training Institute:
IIRME
Date Attended:
October 2010
trategDeveloping Emotionally Intelligent Management and leadership s (Training)
Training Institute:
Euromatech
Date Attended:
December 2009
Time & Stress Management (Training)
Training Institute:
Pigier
Date Attended:
September 2006
Supervisory Skills (Training)
Training Institute:
Education & Training Group
Date Attended:
November 2007
Certified Manager (Training)
Training Institute:
Euromatech
Date Attended:
May 2008
Service Excellence (Training)
Training Institute:
Al-Tawail
Date Attended:
September 2006
BRANCH MANAGER TRAINING (Training)
Training Institute:
DMS RETAIL
Date Attended:
November 2013