Emad Alzawahrah, Projects Manager/ IT Manager

Emad Alzawahrah

Projects Manager/ IT Manager

WBTechnology

Location
Kuwait - Hawali
Education
Bachelor's degree, Computer Science
Experience
18 years, 4 Months

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Work Experience

Total years of experience :18 years, 4 Months

Projects Manager/ IT Manager at WBTechnology
  • Jordan - Amman
  • My current job since January 2015

* Acted as project manager for different projects implemented By WBtechno and participate in business development in project management practice.
*Develop, implement, and monitor programs within an organization.
*Supervise technical training for staff.
*Conduct orientation sessions.
*Developing project plans, goals, and budgets; identifying resources needed
*Developing schedules and methods for measuring results
*Guiding and performing strategic analysis for the project
*Develop multimedia visual aids and presentations.
*Create testing and evaluation processes.
*Prepare and implement Projects budget.
*Evaluate needs of company and plan training programs accordingly.
*Conduct performance evaluations.
*Provide companies with classroom training, demonstrations, on-the-*job training, meetings, conferences, and workshops.
*Manage staff of classroom facilitators.
*agreeing project objectives
*representing the client's or organization's interests
*providing advice on the management of projects
*organizing the various professional people working on a project
* Team player & coordinator
* business development
*carrying out risk assessment
*making sure that all the aims and quality standards of the project are met
*Provide marketing and sales support to existing and prospective customers globally.
*Support customer relationship, capture customer requirements and analyze customer pain points to identify and agree on solution deliverables for engagement.

Operations & IT Manager at Geneva Academy
  • Jordan - Amman
  • August 2011 to January 2015

•Responsible about IT Department.
* HR specialist
•Direct all operational aspects including distribution operations, customer service, human resources, administration and sales
•Develop forecasts, financial objectives and business plans
•Meet goals and metrics
* solve the problems what team faced
•Manage budget and allocate funds appropriately
•Improve the operational systems, processes and policies in support of organizations mission
•Preparing The Reports (Daily, Weekly, And Monthly).
•Maintains a good understanding of business line functions, needs, and changes.
•Developing the Training Plans, Tenders, & Schedule the Courses.
•Manage and increase the effectiveness and efficiency of Support Services.
•Preparing the Training Materials, Manuals, and Evaluation the Trainees.
•Identifying training and development needs within an organization through job analysis.
•Coordinating training and development programs based on the needs of the organization and the individual.
•Motivate a team of Technical support consultants through performance coaching, career planning and setting educational objectives.
*Ensure customer interests are represented and addressed during IT Business Consulting engagements.
*Support major marketing events and activities as a subject matter expert.

Senior Instructor - part time at Havana Academy
  • Jordan - Amman
  • September 2011 to December 2014

•PMP- Project Management Professional (MS. Project).
•Oracle ERP (E-Business Suite Financial, HRMS, SCM, & Essentials).
•Oracle Developer 10g (SQL, PL/SQL, Forms, Reports).

Oracle ERP Team Leader - Assistance Manager at Last Solutions Co.
  • Kuwait - Hawali
  • April 2010 to July 2011

•Also work as Assistant Project Manager
•Implementing & managing Oracle APPS Modules (GL, AP, AR, FA, CM).
•Prepare proper AIMS documentation and prepare the demo / presentation.
•Consultation in training, hiring and discharging employees.
•Design specifications, estimating and scheduling the projects.
•Identifies gap in requirements and suggest solution.
•Communicated and coordinated a project plans with team and Clients.
•Manage testing sessions to validate if the implemented features meet requirements.
•Requirement gathering from business, studying the existing process, preparing the detail.
•Write business requirement documents and other functional and technical documentations.
•Adept at determining requirements by interviewing client personnel, reviewing documentation and facilitating working sessions.

Applications Administrator - IT Assistance Manager at IBCC
  • Kuwait
  • July 2009 to April 2010

0 Reporting to IT Manager
0 Implementation Applications & check setup list.
0 Manage any troubleshooting and find solution.
0 Identify user needs & requirements.
0 Consult with End-Users on business process improvements and gaps.
0 Analyze and isolate issues.
0 Manage the ERP Applications & DB.
0 Ensure design of system allows all components to work properly together
0 Troubleshoot problems reported by users
0 Evaluate and modify system's performance.

Oracle ERP Manager at Commercial R S Co.
  • Kuwait - Al Kuwait
  • September 2007 to June 2009

0 Reporting to IT Assistance manager.
0 Also work as ERP Manager
0 Implementation of (Financial, HR & Payroll Modules) & check setup list.
3-Design chart of accounts & Implement all Requirements in APPS.
4-Financial Work Bench Details, Setups and configurations, key reports analysis.
5-Oracle Applications Developer (Design, Develop, & Customize Application).
6-Provide user support, handholding and respond to queries.
7-Review Functional setups & configuration and take correction actions.
8- Time Tel Attendance (Finger Print) Support.
9- Preparing Document the application manual user guides for the implemented
Solution / Audit AIM Documentation.

Oracle Techno-Functional Consultant / IT Assistance manager at Al Hasawi Industrial Group of Factories
  • Kuwait
  • January 2006 to September 2007

1- Reporting to IT Manager.
2- Create Setup of Oracle Financial (AP, AR, FA, GL, and CM).
3- Handle All Processes in Oracle APPS.
4- Determine User’s Requirements / Coordinator under Oracle EBS.
5- Upload Data using data loader.
6- Developing Reports & Forms by Oracle Tools / Create FSG Reports.
7- Preparing users guide for all employees and train them on application.
8-Supporting the end user with Functional Knowledge in using the Application on a daily Basis - mentor and guide junior team members.
9- Interview Applicants, trainer, & supervisor staff.
10-Prepare & get user approval for functional specifications

Education

Bachelor's degree, Computer Science
  • at AL-Zaytoonah University of Jordan
  • February 2004
Bachelor's degree, Computer Science
  • at Al-zaytoonah University Of Jordan
  • February 2004

Using the Internet / Internet Concepts / Internet Technology

Diploma, Oracle Development 9I
  • at ITCC, International Training & Consultancy Center
  • September 2003

1- Oracle SQL 2- Oracle PL/SQL 3- Oracle Forms Builder I 4- Oracle Forms Builder II 5- Oracle Reports Builder

Specialties & Skills

Management Planning
Oracle ERP
Leadership Communication
Project Management
IT Management
SQL Developer/Toad
Good Knowledge in Implementation APPS 11i and R12.
Training Skills/Trainer Selected by Oracle Corporation.
Underlying architecture of Oracle Apps modules
Oracle SQL / SQL*Plus/ PL/SQL Program / iSQL*Plus/ Forms & Reports 6i,9i,10G
social media specialist
Availability to handle multiple tasks and changing
Good analytical & development skills
Good Knowledge in management and Human Resources
Good knowledge of FSG Reports /Aims creator & desi
Training Skills / Trainer by Oracle Corporation
Good Communication Skills with Users & Customers
PMP skills
Team Building & Leadership
Systems analysis
Business development and management
Social Media Skills & Tools
technical writing and reporting
IT Techniques
Marketing
Problem Solving & Logical Thinking
WEB Design and Development
ms project
oracle ERP ( EBS and fusion )
financial, SCM & HCM
system administration
problem solving
planning
people management
operation
operations management
web development
team leadership
programming
team management
computer hardware troubleshooting
project execution
negotiation
project planning
windows server
requirements gathering
accounting
business requirements
requirements analysis
agile project management
market research
service delivery

Languages

Arabic
Expert
English
Expert

Training and Certifications

Oracle Developer (Training)
Training Institute:
ITCC, International Training & Consultancy Center
Date Attended:
October 2003

Hobbies

  • Sport