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Emad Alzawahrah, Projects Manager/ IT Manager

Emad Alzawahrah

Projects Manager/ IT Manager·WBTechnology

Kuwait

Bachelor's degree, Computer Science

Work experience

Total years of experience: 20 years, 5 months

Projects Manager/ IT Manager

January 2015 - Present

WBTechnology

Amman, Jordan

January 2015 - Present

* Acted as project manager for different projects implemented By WBtechno and participate in business development in project management practice.
*Develop, implement, and monitor programs within an organization.
*Supervise technical training for staff.
*Conduct orientation sessions.
*Developing project plans, goals, and budgets; identifying resources needed
*Developing schedules and methods for measuring results
*Guiding and performing strategic analysis for the project
*Develop multimedia visual aids and presentations.
*Create testing and evaluation processes.
*Prepare and implement Projects budget.
*Evaluate needs of company and plan training programs accordingly.
*Conduct performance evaluations.
*Provide companies with classroom training, demonstrations, on-the-*job training, meetings, conferences, and workshops.
*Manage staff of classroom facilitators.
*agreeing project objectives
*representing the client's or organization's interests
*providing advice on the management of projects
*organizing the various professional people working on a project
* Team player & coordinator
* business development
*carrying out risk assessment
*making sure that all the aims and quality standards of the project are met
*Provide marketing and sales support to existing and prospective customers globally.
*Support customer relationship, capture customer requirements and analyze customer pain points to identify and agree on solution deliverables for engagement.
Company industry:
IT Services
Job role:
Information Technology

Operations & IT Manager

August 2011 - January 2015

Geneva Academy

Amman, Jordan

August 2011 - January 2015

•Responsible about IT Department.
* HR specialist
•Direct all operational aspects including distribution operations, customer service, human resources, administration and sales
•Develop forecasts, financial objectives and business plans
•Meet goals and metrics
* solve the problems what team faced
•Manage budget and allocate funds appropriately
•Improve the operational systems, processes and policies in support of organizations mission
•Preparing The Reports (Daily, Weekly, And Monthly).
•Maintains a good understanding of business line functions, needs, and changes.
•Developing the Training Plans, Tenders, & Schedule the Courses.
•Manage and increase the effectiveness and efficiency of Support Services.
•Preparing the Training Materials, Manuals, and Evaluation the Trainees.
•Identifying training and development needs within an organization through job analysis.
•Coordinating training and development programs based on the needs of the organization and the individual.
•Motivate a team of Technical support consultants through performance coaching, career planning and setting educational objectives.
*Ensure customer interests are represented and addressed during IT Business Consulting engagements.
*Support major marketing events and activities as a subject matter expert.
Company industry:
Primary, Prep, & Secondary School
Job role:
Teaching and Academics

Senior Instructor - part time

September 2011 - December 2014

Havana Academy

Amman, Jordan

I found this job using Bayt.com

September 2011 - December 2014

•PMP- Project Management Professional (MS. Project).
•Oracle ERP (E-Business Suite Financial, HRMS, SCM, & Essentials).
•Oracle Developer 10g (SQL, PL/SQL, Forms, Reports).
Company industry:
Primary, Prep, & Secondary School
Job role:
Teaching and Academics

Oracle ERP Team Leader - Assistance Manager

April 2010 - July 2011

Last Solutions Co.

Hawali, Kuwait

April 2010 - July 2011

•Also work as Assistant Project Manager
•Implementing & managing Oracle APPS Modules (GL, AP, AR, FA, CM).
•Prepare proper AIMS documentation and prepare the demo / presentation.
•Consultation in training, hiring and discharging employees.
•Design specifications, estimating and scheduling the projects.
•Identifies gap in requirements and suggest solution.
•Communicated and coordinated a project plans with team and Clients.
•Manage testing sessions to validate if the implemented features meet requirements.
•Requirement gathering from business, studying the existing process, preparing the detail.
•Write business requirement documents and other functional and technical documentations.
•Adept at determining requirements by interviewing client personnel, reviewing documentation and facilitating working sessions.
Company industry:
IT Services
Job role:
Information Technology

Applications Administrator - IT Assistance Manager

July 2009 - April 2010

IBCC

Kuwait

July 2009 - April 2010

0 Reporting to IT Manager
0 Implementation Applications & check setup list.
0 Manage any troubleshooting and find solution.
0 Identify user needs & requirements.
0 Consult with End-Users on business process improvements and gaps.
0 Analyze and isolate issues.
0 Manage the ERP Applications & DB.
0 Ensure design of system allows all components to work properly together
0 Troubleshoot problems reported by users
0 Evaluate and modify system's performance.
Company industry:
Heavy Industry & Metallurgy
Job role:
Information Technology

Oracle ERP Manager

September 2007 - June 2009

Commercial R S Co.

Al Kuwait, Kuwait

September 2007 - June 2009

0 Reporting to IT Assistance manager.
0 Also work as ERP Manager
0 Implementation of (Financial, HR & Payroll Modules) & check setup list.
3-Design chart of accounts & Implement all Requirements in APPS.
4-Financial Work Bench Details, Setups and configurations, key reports analysis.
5-Oracle Applications Developer (Design, Develop, & Customize Application).
6-Provide user support, handholding and respond to queries.
7-Review Functional setups & configuration and take correction actions.
8- Time Tel Attendance (Finger Print) Support.
9- Preparing Document the application manual user guides for the implemented
Solution / Audit AIM Documentation.
Company industry:
Real Estate
Job role:
Information Technology

Oracle Techno-Functional Consultant / IT Assistance manager

January 2006 - September 2007

Al Hasawi Industrial Group of Factories

Kuwait

January 2006 - September 2007

1- Reporting to IT Manager.
2- Create Setup of Oracle Financial (AP, AR, FA, GL, and CM).
3- Handle All Processes in Oracle APPS.
4- Determine User’s Requirements / Coordinator under Oracle EBS.
5- Upload Data using data loader.
6- Developing Reports & Forms by Oracle Tools / Create FSG Reports.
7- Preparing users guide for all employees and train them on application.
8-Supporting the end user with Functional Knowledge in using the Application on a daily Basis - mentor and guide junior team members.
9- Interview Applicants, trainer, & supervisor staff.
10-Prepare & get user approval for functional specifications
Company industry:
Heavy Industry & Metallurgy
Job role:
Information Technology

Education

AL-Zaytoonah University of Jordan

February 2004

February 2004

Bachelor's degree, Computer Science

Jordan

Al-zaytoonah University Of Jordan

February 2004

February 2004

Bachelor's degree, Computer Science

Jordan

Using the Internet / Internet Concepts / Internet Technology

ITCC, International Training & Consultancy Center

September 2003

September 2003

Diploma, Oracle Development 9I

Jordan

1- Oracle SQL 2- Oracle PL/SQL 3- Oracle Forms Builder I 4- Oracle Forms Builder II 5- Oracle Reports Builder

Skills

Management Planning
Expert
Management Planning
Expert
Oracle ERP
Expert
Oracle ERP
Expert
Leadership Communication
Expert
Leadership Communication
Expert
Project Management
Expert
Project Management
Expert
IT Management
Expert
IT Management
Expert
SQL Developer/Toad
Intermediate
SQL Developer/Toad
Intermediate
Good Knowledge in Implementation APPS 11i and R12.
Intermediate
Good Knowledge in Implementation APPS 11i and R12.
Intermediate
Training Skills/Trainer Selected by Oracle Corporation.
Intermediate
Training Skills/Trainer Selected by Oracle Corporation.
Intermediate
Underlying architecture of Oracle Apps modules
Expert
Underlying architecture of Oracle Apps modules
Expert
Oracle SQL / SQL*Plus/ PL/SQL Program / iSQL*Plus/ Forms & Reports 6i,9i,10G
Expert
Oracle SQL / SQL*Plus/ PL/SQL Program / iSQL*Plus/ Forms & Reports 6i,9i,10G
Expert
social media specialist
Expert
social media specialist
Expert
Availability to handle multiple tasks and changing
Expert
Availability to handle multiple tasks and changing
Expert
Good analytical & development skills
Expert
Good analytical & development skills
Expert
Good Knowledge in management and Human Resources
Expert
Good Knowledge in management and Human Resources
Expert
Good knowledge of FSG Reports /Aims creator & desi
Expert
Good knowledge of FSG Reports /Aims creator & desi
Expert
Training Skills / Trainer by Oracle Corporation
Expert
Training Skills / Trainer by Oracle Corporation
Expert
Good Communication Skills with Users & Customers
Expert
Good Communication Skills with Users & Customers
Expert
PMP skills
Expert
PMP skills
Expert
Team Building & Leadership
Expert
Team Building & Leadership
Expert
Systems analysis
Expert
Systems analysis
Expert
Business development and management
Expert
Business development and management
Expert
Social Media Skills & Tools
Expert
Social Media Skills & Tools
Expert
technical writing and reporting
Intermediate
technical writing and reporting
Intermediate
IT Techniques
Intermediate
IT Techniques
Intermediate
Marketing
Expert
Marketing
Expert
Problem Solving & Logical Thinking
Expert
Problem Solving & Logical Thinking
Expert
WEB Design and Development
Intermediate
WEB Design and Development
Intermediate
ms project
Expert
ms project
Expert
oracle ERP ( EBS and fusion )
Expert
oracle ERP ( EBS and fusion )
Expert
financial, SCM & HCM
Intermediate
financial, SCM & HCM
Intermediate
system administration
Intermediate
system administration
Intermediate
problem solving
Expert
problem solving
Expert
planning
Expert
planning
Expert
people management
Expert
people management
Expert
operation
Expert
operation
Expert
operations management
Expert
operations management
Expert
web development
Intermediate
web development
Intermediate
team leadership
Expert
team leadership
Expert
programming
Expert
programming
Expert
team management
Expert
team management
Expert
computer hardware troubleshooting
Intermediate
computer hardware troubleshooting
Intermediate
project execution
Intermediate
project execution
Intermediate
negotiation
Intermediate
negotiation
Intermediate
project planning
Intermediate
project planning
Intermediate
windows server
Intermediate
windows server
Intermediate
requirements gathering
Intermediate
requirements gathering
Intermediate
accounting
Intermediate
accounting
Intermediate
business requirements
Intermediate
business requirements
Intermediate
sql
Intermediate
sql
Intermediate
requirements analysis
Intermediate
requirements analysis
Intermediate
agile project management
Intermediate
agile project management
Intermediate
market research
Intermediate
market research
Intermediate
service delivery
Intermediate
service delivery
Intermediate
Management Planning
Expert
Management Planning
Expert
Oracle ERP
Expert
Oracle ERP
Expert
Project Management
Expert
Project Management
Expert
IT Management
Expert
IT Management
Expert
Leadership Communication
Expert
Leadership Communication
Expert

Languages

Arabic

Expert

English

Expert

Training and Certifications

Training
Oracle Developer
ITCC, International Training & Consultancy Center
Oct 2003

Hobbies and interests

Sport