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Emad Assaf, project manager / operations manager

Emad Assaf

project manager / operations manager·KNTC

Kuwait

Bachelor's degree, Information Technology and Computing

Work experience

Total years of experience: 37 years, 7 months

project manager / operations manager

March 2016 - Present

KNTC

Al Kuwait, Kuwait

March 2016 - Present

Company industry:
IT Services
Job role:
Information Technology

Sales Manager

January 2016 - Present

January 2016 - Present

Responsible for identifying and developing
new sales opportunities in mega projects and/or strategic projects for
ICT sector like DCF, security solutions (CCTV, intrusion detection), public
Address, infrastructure cabling, IP Telephony…...etc., this may be
through current customer network working closely with the Account
Managers, or through identifying potential opportunities outside of the
current customer base. Moreover; responsible for inputting into the
overall business development plan for strategic and mega projects and
ensuring that plan is being executed within the Sales Team
Job role:
Sales

Sales & Marketing Manager

January 2004 - January 2016

January 2004 - January 2016

Managing Smart solution section and sales
* Supervising sales department
* Gathering Analysis, Designing, Planning, Developing, deploying,
Administrating and supporting of smart solution (Nortel and Avaya
Telephony solution, Networking, CCTV, Access Control Systems…etc)
* Coordinate with business vendors.
* Controlling the service quality by follow up with operations
* Training the new sales staff
- (Operations Manager) Responsible for:
* Managing operations for all Smart solutions products
* Supervising presales engineers
* Implementing and supporting all smart solution projects (Nortel and
Avaya Telephony solution, Networking, CCTV, Access Control
Systems…etc)
* Coordinate with technical staff of business vendors
* Controlling the service quality by follow up with customers
* Training the new technical staff
Job role:
Sales

Marketing Manager

January 2003 - January 2004

Al Amana Industries

January 2003 - January 2004

Responsible for attainment of Contrast Enhanced
Al Amana Solutions sales quotas. In addition to maintaining the highest
volume of sales in governmental and enterprise sector accounts by
following up & executing sales and marketing strategies, Identifying
and evaluating revenue opportunities also performing accounts
management executive committed to quality client service and high
professional standards, moreover; Provides customer support through
sales presentations, coordination of product evaluations, technical
expertise and effective use and coordination of speakers, programs,
seminars and other company-sponsored events and marketing
collateral.
Company industry:
Interior design
Job role:
Marketing and PR

Senior Account Manager

January 1997 - January 2003

Middle East Telecommunications

Kuwait

January 1997 - January 2003

responsible for:
Studied the market needs and explored new opportunities to define a
proper way to penetrate to the new markets also maintained executing
sales and marketing strategies identifying and evaluating revenue
opportunities as well as achieving the Target and Increasing revenue
and reducing costs Improving client relations and overall operations
never the less to achieve Solution Selling and accounts retention &
management as well as tenders preparation and submission.
* Selling Nortel products (Voice and Data)
* Gathering Analysis, Designing, Planning, Developing, deploying,
Administrating and supporting of Telephony solution (Nortel Networks)
* Controlling the service quality by follow up with operations
Company industry:
Telecommunications
Job role:
Sales

Senior Sales Engineer

January 1991 - January 1996

Al Andalus General Trading

January 1991 - January 1996

responsible for:
* Controlling Samsung and NEC TDM telephony systems
* Selling office equipments (Fax machines - PC’s - Printers …etc)
* Controlling the service quality by follow up with operations
Company industry:
Sales Outsourcing
Job role:
Sales

Office Engineer

January 1987 - January 1990

Government Sector

United Arab Emirates

January 1987 - January 1990

responsible for:
* Maintaining central Telephone Exchange in MOD (Nortel Networks)
System
* Daily follow up with outdoor technicians and subscribers
* Controlling the service quality by follow up with technicians
* Training new indoor technicians staff
Company industry:
Public Administration
Job role:
Engineering

Education

November 2021

November 2021

Bachelor's degree, Information Technology and Computing

from College of Technological studies (Central Office Exchanges) PMP (

January 2007

January 2007

Bachelor's degree, Information Technology and Computing

(

January 1987

January 1987

Bachelor's degree, Information Technology and Computing

from AOU

The Public Authority For Applied Education And Training - Kuwait

July 1986

July 1986

Diploma, Communication

Kuwait

GPA (point): 3.3 out of 4

GPA (point): 3.3 out of 4

from College of Technological studies (Central Office Exchanges) PMP (

Skills

Project Management
Expert
Project Management
Expert
Operation
Expert
Operation
Expert
Computer Repair
Expert
Computer Repair
Expert
AVAYA
Expert
AVAYA
Expert
DESIGN
Expert
DESIGN
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
MICROSOFT ACCESS
Expert
MICROSOFT ACCESS
Expert
NETWORKING
Expert
NETWORKING
Expert
NORTEL
Expert
NORTEL
Expert
QUALITY
Expert
QUALITY
Expert
SALES
Expert
SALES
Expert
SUPERVISORY SKILLS
Expert
SUPERVISORY SKILLS
Expert
TELEPHONE SKILLS
Expert
TELEPHONE SKILLS
Expert
Project Management
Expert
Project Management
Expert
Operation
Expert
Operation
Expert
Computer Repair
Expert
Computer Repair
Expert

Languages

Arabic
Native Speaker
English
Expert