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Emad Mnazel, Expert system engineer

Emad Mnazel

Expert system engineer·sts

Jordan

Bachelor's degree, Electrical and communication

Work experience

Total years of experience: 22 years, 5 months

Expert system engineer

June 2014 - Present

sts

Amman, Jordan

June 2014 - Present

TECHNICAL MANAGEMENT
- Enterprise Services, High availability, Data Replication & Storage Solutions.
- Expert in Design, Sizing, Installation, Configuration, Troubleshooting & Maintenance of VMware,
EMC SAN infrastructure, DELL Servers, Equallogic Storage, Fiber Switches, - Service Desk management, Incident management, Spare parts stock & Onsite Troubleshooting.

PROJECT MANAGEMENT
- Project Planning: (Evaluation, requirements definition & risk identification).
- Project Delivery: (Scoping, scheduling, resources, logistics, implementation, QA & acceptances).
- Change management: (Production control, change order management & customer satisfaction).
- Risk Management: (Risk evaluation, risk mitigation & risk control).
- Contractual & financial management of project requirements.

PRODUCT / Pre-SALES MANAGEMENT
- Complex and competitive product range sizing & demonstration.
- Competitive scoping of client requirements.
- Proof of Concepts (POC) & Proof of Technologies (POT).
- Pre-sales support in proposals preparation.

MANAGERIAL SKILLS
- Strong analytical and problem solving skills.
- Strong communication skills: (Interpersonal skills, administrative reporting & presentations).
- Strong Planning & organizational skills.

Company industry:
IT Services
Job role:
Engineering

Senior system engineer

January 2007 - June 2013

STS

Amman, Jordan

January 2007 - June 2013

Configuration, Troubleshooting & Maintenance of:

**** Microsoft Technologies****

• Installation and troubleshooting Windows Server 2003, 2008 and 2008 R2, Windows Server 2012.
• Domain and Active Directory installation configuration.
• Microsoft Exchange, ISA, DNS, DHCP and Cluster.

****Virtualization****

• Installation, configuration, and implementation of VMware vSphere .
• Install VMware VCenter Server, Build and Configure VMware cluster with HA and DRS
• Build, configure and deploy VMs and templates

****Hardware Technologies****

• Install, Configure and Troubleshoot DELL MD and Equallogic Storages.
• Install, Configure and Troubleshoot DELL Servers and Blades.
• Install, Configure and Troubleshoot CISCO Servers and Blades
• Install, Configure and Troubleshoot CISCO UCS Fabric Interconnects

• Install, Configure and Troubleshoot Tape Libraries.
• Install and Configure DELL DR Products.
• Fiber Switches Configuration.
• Configure Fiber and ISCSI SAN.
• Storage Replication.

****Network ****

• Designing/Implementing large scale LAN/WAN networks
* Installing and Configuring CISCO routers, switches, and ASAs
* Advanced routers configuration with different routing protocols.
•DELL, series switch’s.
•Dell SonicWALL & FortiGate, firewall security appliances. Implementation and configuration (DMZ, Policies, integration (LDAP), HA).

Company industry:
IT Services
Job role:
Engineering

System engineer

March 2003 - January 2007

STS

Amman, Jordan

March 2003 - January 2007

System Engineer serving DELL, Network and Microsoft products .

Company industry:
IT Services
Job role:
Engineering

Education

Engineering

September 2002

September 2002

Bachelor's degree, Electrical and communication

Iraq

GPA (percentage): 80%

GPA (percentage): 80%

Skills

Microsoft Servers

Expert

Fortinet

Expert

VMware ESX

Expert

Cisco devices

Expert

Dell PowerEdge Servers

Expert

CISCO products

Expert

dell enterprise products

Expert

Microsoft IOS

Expert

VMware ESX

Expert

Microsoft Servers

Expert

Fortinet

Expert

Cisco devices

Expert

Dell PowerEdge Servers

Expert

Languages

English

Expert

Arabic

Expert

Memberships

Iraq Engineers Association

Member

September 2002

Jordan Engineers Association

Member

October 2002

Training and Certifications

Certifications
PSST1108WBTT- EqualLogic Technical v3.1
• Network Security Basic Administration NS-101(CSSA) ,Dell Sonic WALL
Cisco Certified Network Professional (CCNP R&S)
Cisco Certified Network Associate (CCNA)
DELL Certified Systems Expert (DCSE v6&........&v12).
DPCS1210WBTT - Dell PowerConnect LAN SAN Switching
Microsoft Certified Professional (MCP)
Compellent Storage Architect Technical
VMware Certified Professional. (VCP5)

Training
MCSE
Microsoft Certified Solutions Expert
Jan 2003
VCP
VMware vSphere: Install, Configure, Manage [V5.0] Amman
NSXv6.1
VMwaer NSXv6.1
CCNA &CCNP
cisco
Business administration soft skill
Business administration soft skill
ITIL
IT Infrastructure Library
EMC/DELL ESF2 Training
DELL

Hobbies and interests

sport

Football, basketball

TRAVELING