emad rawashdeh

• Perform training needs analysis across all business units.
• Collaborate with management to develop training plans and budgets.
• Establish and design specific training needs for potential talents to fulfil current and future expansion needs.
• Design training calendar, materials, documents and manuals to ensure consistency, quality of content and delivery to meet the specific needs of the retail operations.
• Develop training programs for employee behavioral development and competency development.
• Manage onsite training information and maintain e-learning programs.
• Review and recommend improvements to existing training programs.
• Implement and monitor Performance Management Cycle to enable employees and teams understanding of the goals of the organization and to identify individual and team specific objectives

• Effectively liaised between senior management and employees to maintain and improve company-employee relations.
• Aligned the HR strategy with the overall business strategy including implementation and monitoring.
• Collaborated with senior and line managers and advised them on HR-related issues including vacation and sick time, benefits, job services and discrepancies.
• Prepared and facilitated new hire orientation.
• Performed employee relations investigations and maintained documentation.
• Created succession plans and promotion paths for staff to boost passion for reaching the goals and objectives of the company.
• Developed the framework to institute competency-based performance management programs.