Total Years of Experience: 24 Years, 5 Months
April 2015
To Present
Marketing Strategist
at X Digital Group
Location :
Egypt - Alexandria
Develop easy-to-use, clear, concise, comprehensible content. Research web copy. Develop relationships with websites to obtain quality links. Improve search-engine rankings. Develop and maintain social media profiles on Twitter, Facebook, and LinkedIn. Send out quality messages on these channels. Drive traffic to websites using a variety of methods. Ensure content appears high on search rankings. Develop density of desired keyword on page Research popularity of sites linking to page. Develop pay-per-click advertising campaigns. Create Internet ads. Establish an effective presence on social media sites. Monitor a company’s online reputation. Approve or delete comments on blogs or social pages. Highlight and encourage positive comments. Manage and deliver email lists. Design and deliver emails. Craft email campaigns. Integrate other online presences including social media outlets with email campaigns. Follow up on responses. Solicit customer feedback and optimize campaigns accordingly.
January 2010
To Present
Sales Executive
at TE Data
Location :
Egypt - Alexandria
- Present and sell company products and services to current and new clients.
- Listening to customer requirements and presenting appropriately for sales
- Explain the products need and how the product works,
- Managing information and general administration support.
- Monitoring and reporting work daley.
- Manage, organise, and update relevant data using database applications.
- Answer all the questions of their customers
- Listening to customer requirements and presenting appropriately for sales
- Explain the products need and how the product works,
- Managing information and general administration support.
- Monitoring and reporting work daley.
- Manage, organise, and update relevant data using database applications.
- Answer all the questions of their customers
January 2013
To April 2015
Web Marketing Specialist
at Fly Clouds
Location :
Egypt - Alexandria
Devising strategies to drive online traffic to the company website. •Tracking conversion rates and making improvements to the website. •Utilising a range of techniques including paid search, SEO and PPC. •Overseeing the social media strategy for the company. •Managing online brand and product campaigns to raise brand awareness. •Managing the redesign of the company website. •Improving the usability, design, content and conversion of the company website •Evaluating customer research, market conditions and competitor data. •Review new web technologies
October 2008
To December 2009
Customer Care Representative
at Raya
Location :
Egypt - Alexandria
- Answer customer questions and provide solutions for them
- Responsible for counter servicing of mobile phones & accessories
- Handle customer's inquiry, complaints
- Managing and assist teamwork and Work under pressure
- Solution servicing of setup mails, GPS information, managing connection mobiles, etc for the customers
- Responsible for counter servicing of mobile phones & accessories
- Handle customer's inquiry, complaints
- Managing and assist teamwork and Work under pressure
- Solution servicing of setup mails, GPS information, managing connection mobiles, etc for the customers
March 2007
To December 2007
Technical Support
at Hard Rock Cafe
Location :
Egypt - Sharm el Sheikh
Management and maintenance Network, Performs software, upgrades, updates and troubleshooting hardware & wireless maintenance. Maintain Daily Network Activities and Management Tasks, Provide Support to Desktop Users
January 2004
To January 2006
Technical Support
at Mohamed El Sawy For Real Estate
Location :
Egypt - Alexandria
Management and installations, Performs software, upgrades, updates and troubleshooting hardware,
December 2001
To February 2004
Web Hosting Administrator
at Hosting 2 Arab
Location :
Egypt - Alexandria
Management hosting servers, backups and configuration websites Cpanel other control panels, with OS Linux and Windows, Backups and FTP updates.
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