School Projects Officer
Louvre Abu Dhabi
Total years of experience :29 years, 2 Months
- Managing school and Universities booking
- Analyzing the trends of visits and forecasting monthly and yearly number of visits
• Manages operational activities and functions through a team of specialist clinical and operational staff.
• Collaborates closely with other senior team members to provide leadership in planning and management of operations
• Keeps under review and reports on all aspects of operational performance.
• Ensures all operations produce necessary outcomes to support preeminent quality and safety of patient services and are in compliance with regulations governing medical facilities in UAE and the rules of accrediting bodies (such as JCI-CHAP) by initiating changes where required and maintaining all necessary facility licensing.
• Ensures that facilities support delivery of excellent patient care.
• Participates in strategy planning in effective and efficient utilization of personnel, financial, medical, clinical and administrative resources and in clinical program and service line development; specifically working with clinical and senior executive team leadership to develop written strategic plans.
• Monitor complaints reports daily for allegations of potentials abuse or neglect, or loss or misappropriation of resident property, participates in these investigations.
• Promotes compliance with accident prevention procedures, safety rules work practice to prevent employee injury and illness and to control worker’s compensation costs.
• Interacts courteously with residents, family members. Employees, visitors, vendors, business associates, and representatives of government agencies.
• Oversees delivery of compassionate quality care and nursing supervision as evidenced by adequate services and staff coverage on unit, absence of odors, general cleanliness, prevention of pressure wounds, and apparent maintenance of optimal resident’s functions
• Oversees overall supervision of resident assessment and care plans
* Budget planning and supervising all account and procurement activities
Monitoring the delivery of Patients care by developing and implementing of strategies and programs that Improve Quality, Patient Safety and Performance Outcomes. Ensuring proper implementation of policies towards promoting & protecting health & safety environment in Clinic by continuous improvement and reporting of errors, participating in retrospective (Root Cause Analysis) and prospective reviews (Failure Mode Effect Analysis) of critical patient safety incidents and high risk process issues. Interpreting and implementing quality assurance standards to ensure quality care by Reviewing quality assurance standards, improving existing policies and procedures, and interview personnel and patients to evaluate effectiveness of quality assurance program.
• Coordinate the healthcare review activities (as it relates to physician documentation, coding, transcription and analysis), and supports management team by providing consultation and expertise in the methods of audit and analysis.
•Assist in developing and maintaining departmental quality management program in accordance with organizational guidelines which exceed community standards, including compliance with all laws, regulations and requirements of appropriate licensing and accrediting bodies.
•Compile statistical data and assist in writing narrative reports summarizing quality assurance findings.
•Assures compliance and full readiness of clinical and non-clinical departments for JCIA, CARF, HAAD, OSHAD, TASNEEF surveys.
•Assures compliance with confidentiality policies, Maintains confidentiality of patient and / or business related information.
•Identifies roles and responsibilities in complying with the facility, unit specific, security policies, plans and procedures.
•Identifies potential or actual unsafe situations in patient or office environment, providing appropriate interventions to rectify situations.
•Organizing and supervising the administrative activities that facilitate the smooth running of the office.
•Served as liaison between senior management, Patients, colleagues and vendors to streamline flow of Information.
•Organizing and updating of different Operation and Administration Policies and procedures, maintaining updated Database.
•Preparing the Monthly accounting of dues such as phone bills, Rent, settlements etc.
•Preparing employees financial settlements for leave, benefits and resignation etc.
•Following up the claims of health insurance issues with the health insurance company.
•Submit timely reports and prepare presentations/proposals as assigned.
Job Responsibilities as HR:
❖ Developing HR Policies and Procedures and Initiating Parent and School Engagement Activities.
❖ Managing & Auditing Compliances for ISO 9001 : 2008, ISO 14001 : 2004 & OHSAS 18001: 2007
❖ Support Business initiatives to develop a performance driven, customer-oriented culture for Receptionists.
❖ Managing the development and implementation of staffing strategies to ensure effective recruitment,
screening, selection and retention of qualified employees, using practices that are consistent with company
policies.
❖ Updating Yearly the School Policies and assuring Parents feedback taken in consideration.
❖ Designed and implemented employee incentive programs to increase productivity and customer
satisfaction.
❖ Managing End to End activity of HR like Recruitments, On-boarding, Performance Appraisal, Employee
Transfers, Payrolls, Separation, etc.
❖ Process the Employment / Labor contracts / Cards, Insurance Cards, Emirates ID, Medicals, etc.
❖ Follow up for Immigration (PRO) work like Visa processing, renewals, Transfer & Cancellation process.
❖ Coach and support employees on Daily concerns, career matters, any conflict through progressive
disciplinary process, handle their grievances in compliance with the Company policy and Labor Law.
❖ Coordinating with finance Department & ensure timely resolution for Employees Salary / Allowance, Joining
Advance, Rewards and Benefits, Compensations, HRA & any other payments.
Job Responsibilities as Administrator:
❖ Arranging the renewal of School Trade License, ADEK renewal, etc.
❖ Planning, assisting, monitoring and managing staff as required by administration functions and controlling
any expenditure that has to do with office work plus hiring support staff.
❖ Organizing and supervising the administrative activities that facilitate the smooth running of the office.
❖ Planning & arranging the Staff rotes and covering duty roster slots and Monitor Team coordination & work
accomplishment.
❖ Preparing employees financial settlements for vacation, resignation etc.
❖ Weekly audit for the accounting of fees such as Payments, Maintenance fees etc. before submitting them to
Accounts Department
❖ Book keeping of maintenance invoices for School Vehicles, Classes and Other Expenses.
❖ Facilitate all School contracts and setting reminders for due dates
❖ Creating, organizing and updating all types of School Sites insurance policies
❖ Following up and correspondence of health insurance issues with the health insurance company
❖ PRO work processing from Immigration and Labor law policies and procedures:
❖ Submission of correct documentation to the Tarasol for Teachers and Staff consent Approval.
❖ Arrange medical tests, passports, memos, promotional draws and fine resolution
❖ Follow up with ADEK regarding School Statistics and ADEC Requirements.
Developing HR strategies for attracting, developing, motivating and retaining employees.
•Preparation of HR annual budget and Quarter Review reports.
•Establishing and monitoring key application, hiring, and interviewing metrics to provide a pipeline overview for management.
•Monitoring effectiveness of HR policies and procedures and conduct periodic internal checks for compliance.
•Analyzing attrition trends across the Department and make concrete suggestions in order to increase Retention of talent and key employees
•Work closely with other department Managers to ensure hiring ‘best-in-class- talent’ to facilitate achievement of business objectives.
•Assisting the development of communication to employees and facilitate training of managers and employees on new programs, systems and processes as required.
•Communicating with line management regularly to coach and guide them on their fundamental role in managing employee human resources matters.
•Setup the Annual Training agenda based on Department need Assessment.
•Ensuring all government relations processes are implemented in a cost-effective and timely manner Support.
•Developing employee engagement and wellbeing Strategy to provide a supportive work environment.
•Ensuring staff requests are attended to and processed in a timely and accurate manner.
•Supporting organizational design and change management initiatives.
Preparing the job description for each vacancy, sourcing candidates, screening & short-listing the
candidates, scheduling the interviews.
•Managing the database of the all office Branches employees through HRIS. Generate reports through HRIS for the Top Management to facilitate them to formulate and implement new strategies.
•Coordinating with the other departments for completion of formalities such as training Needs, Promotions, and Job Rotation.
•Responsible for entire life cycle of Staffing, which includes framing the job descriptions along with various functional heads, initial short listing of profiles and subsequent telephone or face-to-face interview to understand the candidate needs and accordingly match with the job requirements in hand, making the candidates go through the running assessments and competency based interview process, finalizing the offer, and following up till the candidate joins.
•Prepares candidates shortlist for interviewing by hiring managers by providing detailed information on the company, our business strategy, department background, job descriptions, and expectation settings.
•Organizes, leads and documents post-interview debrief/feedback with interview teams and candidates.
•Performs detailed reference checking and/or reference analysis on selected candidates and reviews results with hiring managers. Extends offers of employment to selected candidates under the direction of the hiring managers &Recruitment Manager and within the HR Guidelines
•Maintains accurate and well-ordered documentation on all candidates, searches, hiring managers interactions, and other recruiting activities to ensure a safe and thorough audit if required. .
•Provides complete, accurate, and inspiring information to candidates about the company and position.
•Uses effective communication approaches that include proactively keeping others informed, appropriately expressing ideas and thoughts verbally and in written form, and timeliness.
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