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Emad Aldeen Musa, Call Center Agent

Emad Aldeen Musa

Call Center Agent·University Hospital Sharjah

United Arab Emirates

Bachelor's degree, business administrator

Work experience

Total years of experience: 14 years, 2 months

Call Center Agent

April 2017 - Present

University Hospital Sharjah

Sharjah, United Arab Emirates

April 2017 - Present

Company industry:
Other Healthcare Services
Job role:
Medical, Healthcare, and Nursing

Helpdesk Agent

October 2014 - April 2017

MAFDALKIA become Enova

Dubai, United Arab Emirates

October 2014 - April 2017

Helpdesk Agent

Company industry:
Facilities & Property Management
Job role:
Customer Service and Call Center

Agent

April 2012 - September 2014

RTA Salik

Dubai, United Arab Emirates

April 2012 - September 2014

Help the customer to manage their account, and assist them
To update their profile, also follow up mails and callback
Escalating calls

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Education

Periyar university

September 2010

September 2010

Bachelor's degree, business administrator

India

Skills

Microsoft office , outlook
Expert
Microsoft office , outlook
Expert

Languages

English
Expert
Arabic
Native Speaker