Duty Manager
Chuck E. Cheese's
Total years of experience :29 years, 7 Months
: In charge of ensuring all brand standards, policies and
procedures set out by the company
: Making up schedules and duty checklists
: Taking care of customer complaints
: Deciding what goods are needed
: Monitoring the expiration and forecasting stock levels
: Comparing prices and quality from potential suppliers
: Handling payments and invoices
: Managing the daily store operations to achieve planned goals
for operational integrity
: Maintaining company standards for guest satisfaction,
associate satisfaction, quality assurance and asset protection
: Oversight housekeeping, food and beverage department
: Train and develop crew under the direction of the manager
: Control payroll to meet company labor cost standard
: Control inventory to meet company GAP standard
: Maintain building and equipment using proper operating,
cleaning and preventive maintenance procedure
: Welcome and acknowledge all guests according to company
standards
: Speak w/ others using clear and professional language and
answer telephones using appropriate etiquette
: Develop and maintain positive working relationships w/
others, support team to reach common goals
: Ensure adherence to quality expectations and standards
: Perform other reasonable job duties as requested by
supervisors
: Set tables according to type of event and service standards
: Communicate additional meal requirements, allergies, dietary
needs and special requests to the kitchen
: Maintain cleanliness of work areas throughout the day
: Follow all company safety and security policies and
procedures, report accidents, injuries and unsafe work
condition
: Ensure uniform and personal appearance are clean and
professional