Technical Support Specialist
Al Jomaih Automotive Co.
Total years of experience :11 years, 4 Months
- Enhanced networking environment by designing system configuration, directing system installation, defining, documenting, and enforcing system standards. - Maximizes network performance by monitoring performance; troubleshooting network problems and outages; scheduling upgrades; collaborating with network architects on network optimization. - Secures network system by establishing and enforcing policies, defining and monitoring access. - Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. - Accomplishes information systems and organization mission by completing related results as needed. - Reporting network operational status by gathering, prioritizing information; managing projects.
- Keep an eye on the network and fix any errors I found.
- Fix and install computer Software and Hardware.
- Support users in MS Office and other programs.
- Repair computers and replace damaged parts.
- Troubleshoot software errors.
- Support users in SEDCO program.
CISCO Networking Training (CISCO ID: CSCO11777950): - 640-802 CISCO Certified Network Associate - 640-554 CISCO Certified Network Associate Security - 640-911 CISCO Data Center DCICN - 640-461 CISCO ICOMM Voice (Corse) - 640-864 CISCO Certified Design Associate (Corse) - 642-902 CISCO Route (Corse) - 642-813 CISCO Switch (Corse) - 642-832 CISCO Trouble Shooting (Corse) - 300-206 CISCO SENSS Security (Corse) - 300-209 CISCO SIMOS Security (Corse)
Other Networking Security and Systems Training: - Penetration Testing With Back|Track 5 and Kali Linux Boot Camp (Corse) - Microsoft MCSA Windows 8.1 (Corse) - Microsoft Windows 7 Configurations (Corse) - Microsoft Windows XP Professional Admin (Corse)