Executive Secretary
esnad co. ltd
Total years of experience :15 years, 10 Months
1. Provide support to the Assistant Executive Manager.
Main Activities:
* Assist the Assistant Executive Manager.
* Provide administrative services for the Assistant Executive Manager.
* Setup Manager travel arrangements.
* Answer telephones and handle in appropriate manner.
2. Provide office support services in order to ensure efficiency and effectiveness within the Band Office.
Main Activities:
- Support services of all employees.
- Setup flight booking for the employees.
3. General Responsibilities:
- Provide word-processing and secretarial support Type confidential documents on a word-processing system.
- Perform general clerical duties to include but not limited to: photocopying, faxing, mailing and filing.
- Maintain hard copy and electronic filing system.
- Attend meetings and write minutes of meetings for further reference.
4. Perform other related duties as required.
5. Any Other duties as assigned.
Another responsibilities :::::
I. Search for qualified staff to fill vacancies in our company through several sources
II. Oversee and participate in the activities of interviewing, selecting and recruiting employees to fill vacant positions .
III. Make Performance appraisal.
IV. Make a report on the results of staff performance.
V. Follow all Procedures related to Human Resources Development Fund.
• Develops tools to support the internal and external communication
• Support and provide superior service via phones, e-mails, chat and faxes as a receiver and caller to achieve customer services.
• Handle special telephone tasks like call transfers, taking messages, call backs, holds, and interruptions.
• Customer service communication skills
• Handles customers complaints toward solving them with the available resources and with a cooperation of the other departments & Business Units.
• Complete call logs and reports.
• Ability to adapt to change and multi-task are essential qualities
• Recognize, document and alert the supervisor of trends in customer calls.
• Data entering and processing if required.
• Recommend process improvements.
• Other duties as assigned.
• Responsible for everyday correspondence such as post, emails, faxes, etc.
• Answer all incoming and outgoing calls for the company and direct calls to the appropriate authorities
• Maintain files, records and confidential correspondence, reports and memos pertaining to departmental and business activities
• Organize and coordinate meetings, conferences, travel arrangements
• Arrange and confirm appointments
• Communicate verbally and in writing to answer inquiries and provide information
• Coordinate all administration requirements including secretarial and office administration
• The conclusion of contracts and transactions in the absence of the Director if necessary
• Prepare and manage correspondence, reports and documents.
• Organize and coordinate meetings, conferences, travel arrangements.
• Arrange and confirm appointments.
• Organize internal and external events.
• Responsible for everyday correspondence such as post, emails, faxes, etc.
• Set up and maintain filing systems / Maintain databases.
• Communicate verbally and in writing to answer inquiries and provide information.
• Liaison with internal and external contacts.
• Coordinate the flow of information both internally and externally