Eman El Masry, Administrative Officer - IT Projects

Eman El Masry

Administrative Officer - IT Projects

National Aviation Services

Location
Kuwait - Al Farawaniyah
Education
Bachelor's degree, Computer Science & Technology
Experience
16 years, 8 Months

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Work Experience

Total years of experience :16 years, 8 Months

Administrative Officer - IT Projects at National Aviation Services
  • Kuwait - Al Farawaniyah
  • My current job since June 2010

National Aviation Services (NAS) is the fastest growing aviation services provider in emerging markets. Operating since 2003, and has transformed into a leading airports service provider with a presence across the Middle East, Africa and South Asia.
With over 6000 dedicated employees, NAS provides services to more than half of the world’s top ten airlines.

Objective:

Acting as a Projects Administrator, facilitating all processes throughout the data collection, plan plotting, implementation, and handover phases of IT projects.

Role Description

• Provide coordination and support of local and national technology related projects under the direction of the technology.
• Reviewing the efficiency and effectiveness of service delivery.
• Developing training and briefing material for staff.
• Leading and organizing a team.
• Work closely with the IT Operations manager and Team Leads to ensure project is on-time, and within budget and scope.
• Understand business problems, processes and opportunities in the context of the requirements and recommend solutions that enable the organization to achieve its goals.
• Manage stakeholder expectations and ensure quality of deliverables.
• Experience in reporting and tracking project work efforts and cost on complex project
• Adhere to all Company policies and procedures.
• Other duties and special projects as assigned.
• Conduct technology training for new users.
• Provide support to the Technology team.

Executive Assistant - Global CEO at National Aviation Services
  • Kuwait - Al Farawaniyah
  • June 2008 to May 2010

Objective:

Managing the CEO MENA’s office, corresponding to queries and shareholders, acting as a point of coordination and contact between the CEO and all involved business entities/units.

Role Description

• Receive and direct visitors and clients.
• Maintain electronic and hard copy filing system.
• Handle requests for information and data.
• Prepare written responses to routine enquiries
• Prepare and modify documents including correspondence, reports, drafts, memos and emails.
• Schedule and coordinate meetings, appointments and travel arrangements for managers or supervisors
• Prepare agendas for meetings and prepare schedules.
• Open, sort and distribute incoming correspondence.
• Ensuring supplies of stationery are sufficient, audit and order as required.
• Maintain office supply inventories.
• Coordinate maintenance of office equipment.
• Coordinate and maintain records for staff, telephones, parking and petty cash.

Tenders Administrator at Automak Automotive Co. K.S.C.C.
  • Kuwait
  • October 2007 to May 2008

Automak Automotive Co. K.S.C.C. was established in 2002 as a division of Mohammed Abdulmohsin Al-Kharafi and Sons Co., one of the most prominent Kuwaiti companies in the Middle East and Asian markets. To nourish the growing demand in the business sector for vehicle leasing, Automak was successfully opened with the aim to ease vehicle fleet management while ensuring cost efficient and cost effective solutions.

Objective:

Administrative support to the process of tender issuing, acquiring, and negotiating, between the company, government personnel, and banks.

Role Description

• Preparation and submission of Tenders / Quotations for Ministries and companies.
• Prepare the documents needed for tenders.
• Arrange for bank guaranties.
• Review and provide legal advice on tender documents.
• Review and draft contracts, agreements and internal policies.
• Preparing mail for dispatch, deliver outgoing mail to Post Office daily.
• Opening and receipting incoming mail.
• Ensuring Office Equipment is in good operating order and service as required.
• Carrying out other duties as necessary.

Education

Bachelor's degree, Computer Science & Technology
  • at Modern Academy, Maadi.
  • May 2007

Bachelor's Degree in Computer Science & Technology

Specialties & Skills

Customer Service
Human Resources
Secretarial
Administration
Project Budgeting
Secretarial
Asset Management
Project Management
MS Office
Administration
IT Service Management
ERP Utilization
Oracle Systems
Inventory Management

Languages

Arabic
Expert
English
Expert

Training and Certifications

Code Of Business Ethics (Training)
Training Institute:
Institute Of Business Studies
ITIL Foundation V3 2011 (Training)
Training Institute:
Computek
FCPA Anti-Bribery (Training)
Training Institute:
Institute Of Business Studies
Passenger Check In Systems (Certificate)
Government Procurement (Training)
Training Institute:
Institute Of Business Studies
SharePoint Server Portal 2013 (Training)
Training Institute:
Computek
Basic Airport Operations (Certificate)
DGR Awareness (Certificate)
MS Office Overview (Training)
Training Institute:
Computek
Airside Safety (Certificate)