Eman El Naggar

Job Description Pre-Sale Project Planning tasks include:
• Preparation of proposal documents; Provide input into proposal preparation, statements of work and specifications.
• Resource planning; frequent inter-organizational and outside customer contacts.
• Budgeting; Provide input into estimations of costs.
• Implementation planning; Defines and develops projects scope, objectives, detailed plans, budgets and metrics for large projects and/or portions of complex projects.
• 3rd Party selection and quotation analysis
• Support of business case preparation. Prepare project contracts and participate in contract negotiations

Post-Sale Project Planning tasks include :
• Leads large projects or portions of very complex programs; manage all implementation aspects of the projects from contract signature through to final acceptance by customers (typically for $1M - $40M projects).
• Maintenance of project correspondence, progress reports and documentation control.
• Project Execution; Prepare and manage the project implementation schedule to ensure milestones and deadlines are achieved. Day to day management of project logistics, activities and resources. Conducts needs assessments and requirements gathering. Develops forecasts and proposes responses to variances and trends with the project. Monitor project execution to ensure all obligations are met.
• System integration management; Networks with senior, internal and external, personnel in own area of expertise.
• Project budget/financial management; Responsible for adherence to plans and budgets of large projects.
• Change order and Risk management; Identifies and mitigates risks, develops and implements risk mitigation plans and recommends corrective actions and implement changes when required. May pursue contract variations, when appropriate.
• Project quality management; Identifies and manages projects’ enhancements and process improvements. Conducts project reviews through the life cycle of the project.
• Stakeholders Management; Responsible for direct communication and interface with customers / inter-organizational teams / stakeholders. Directs and coordinates the work activities of project team within the region. Procures internal and external resources and allocates project staff with required competencies to meet project objectives. Leads moderately-complex communications and/or negotiations with internal or external clients. Management of Motorola subcontractors.
• Managing Problems; Provides resolutions to a diverse range of complex problems where analysis of data requires evaluation of a variety of factors. Exercises judgment in selecting methods and techniques for obtaining solutions. Determines and develops approach to solutions.
• Work is evaluated upon completion to ensure objectives have been met.
• Receives little instruction on day-to-day work and general instructions on new assignments.
• Contributes to the development of organization’s goals and objectives. Represents the organization on projects and may perform in project leadership role.

Supervise the implementation of the Broadband projects

Manage the integration of technical activities and information across all technical project teams

Develops and monitors over all implementation schedules to ensure that projects are completed within established deadlines.

Plans, organizes and manages the resources to bring about the successful completion of specific technical projects goals and objectives

Supervise all amendments within the project implementation plan upon customer (Telecom Egypt) requirements.

Prepare a incident reports to document any technical issues that requires further investigation

Implementation of large scale technology development in handling the projects.
Monitors and manages technical progress to ensure that project objectives are met. Reports project status to Division Manager

Communicate with the project technical team to discuss the project status, and prepare reports and presentations for management review.

Interact with all levels of the business and technical management staff and technical project teams to facilitate problem resolution and the resolution of competing priorities.

• Supervise and plan the cycle from receiving the purchase order from the customers through the account managers until the customer accepts the received service on high standards.
• Act as project owner (for 3G and broadband networks for all the Government sector and National bank of Egypt)to present the customer with the plan cycle and coordinate between different department to ensure the smooth implementation and prompt action or decision taken in case of any problem that may occur.
• Follow up on the project implementation plan through periodical contact through meetings and electronic mail with the installation team to ensure smooth service and high quality given to the customer.
• Audit and supervise all amendments within the project installation plan upon customer/or contractor requirements during project life cycle through systems monitoring to ensure the accomplishment of the plan effectively.
• Develop and prepare a periodical reporting system to be sent to the customer and management to cover all contract agreement points versus actual achievements in plan and the schedule for the installations and any extra points.
• Establish a base of connection with the customers to follow up on their requirements along the implementation of the installation and connection plan and specially to receive their final acceptance upon finalizing the plan process.
• Supervise the closing procedure after the customer acceptance of the project to hand over all case documents to customer account manager and operations team to follow up on the customer full satisfaction.
• Support and plan managing of large projects within agreed time-scales and budgets, while ensuring and recommending appropriate solutions and high standard quality of customer installations.

Proposal Manager Duties:
• Perform the overall planning, coordination and specific development activities of assigned proposals to be delivered to related sales staff on time and with the expected quality
• Integrate, assemble and review all the proposal parts from proposal team members (solution, project management, financial, delivery, attachments, etc)
• Comply with the AVIT proposal standard format / template
• Ensure that the proposal team members are fully aware of their specific roles in the proposal development phase, and of the proposal plan / milestones
• Ensure that the proposal scope is accurately defined and in line with customer requirements
• Ensure the proper and timely dissemination of received confirmed / documented changes to all proposal team members, and ensure they are reflected in the proposal
Generic:
• Perform Supervision responsibilities: Target setting, performance evaluation, counseling, feedback to management on team members performance
• Exercise for self, and drive and foster staff empowerment and decision making
• Regular reporting after execution
• Involve management only in exceptions
• Perform and guide others based on AVIT bylaws, directives, policies, related processes, procedures and instructions
• Where mandated by Project or Process; perform inter-departmental roles: coordination, communication, and participation in joint working sessions / reviews, etc
• Meet with other members of management, the team and/or staff to discuss mutual issues, and take needed decisions
Performing all Project Manager Deputy Duties

• Preparing the Bi-weekly & monthly reports for projects.
• Concerned with the daily timesheet of the department.
• Responsible of the process of distributing the fixes to all our customers,
• Developing detailed WBS for each stage.
• Preparing project Schedules
• Managing Schedules, resources and project milestones.
• Responsible of the project Plan and coordinating activities among the organization.
• Evaluating the resources performance and task.
• Using Ms Project for monitoring the whole project.
• Monitoring the due dates of each phase and the responsible resources.
• Promoting good working relationships
• Performing project tracking
• Coordinate and schedule all aspects of the project
• Ensures the success of the project while remaining within the scoped time and budget.
• Responsible for customer’s satisfaction
• Creates and maintains activity and progress reports for external customers.
• Coordinates all daily activities and personnel for the project.
• Assist the Senior project manager in all the following responsibilities:
• Preserving key project documentation.
• Performing project tracking
• Leading project planning activities
• Responsibility and accountability for the project.
• Defining project roles and responsibilities.
• Adopting project management best practices
• Managing the project priorities; performing risk management
• Communicating project status upward to the clients.

Supporting customers by all means till the service is working effectively at their site